09 Speed 3 Blown Trans/clutch 20k miles dealer refuses to fix.

[rossisboss07]

personally I don't think he should have to pay for the clutch Darksun... if he really is as easy on the MS3 as he claims he is on his other cars then there should be no issue with it, and it should last longer than the motor will... I had 23k on my clutch beating the fuck out of it before I got rid of the car, never ever had an issue with it.

I'd keep going higher up in mazda until someone listens, laywer up to get their attention if necessary.

[Speed13]

Goodluck, seems like the typical dealership screw over... I imagine it to be heartbreaking

[super_pablo_]

fuck, Im not reading that shit... but... isthere an 09 speed3 that blew? like bent rod shit? or dealer shit?

[turd burglar]

at 800 outta pocket get aftermarket costs just as much

[Darksun280]

Well you gotta look at it this way clutch is a wear item and after 12k they weren't replacing it for free if thats all that failed. Hes paying that regardless. And if he goes after market his warranty is really void. I'm in the world of evos now we got dudes blowing stock clutches at 800 miles you think even they are getting it warrantied? If you got he time and money then fine fight it all the way to the end but dont let these guys on the internet hype you up most of them would settle too when put between a rock and a hard place. If you havent noticed already in your handbook they dont have to warranty parts broken by an out of warranty item so if you push them and go to court and they make it stick that a fucked up clutch fucked the trans your sol and out a shit ton of money. I was backing you before when you said they voided you but now after your up date you'd be dumb to go to court with this. They got a team of lawyers ready to eat your cookies. Make a deal and save some headache......

[Blitzkrieg]

Originally Posted by Ntahndagirl Ok, I read some of that. For one, the dealer can't void the warranty, Mazda has to. For two, the Mazdaspeed intake does not void the warranty. For three, who the fuck did you talk to at Mazda, cuz it sounds like a bunch of bullshit. If I were you, I would email Mazda the whole story and ask them why they are not covering it. Make sure you tell them that it was drive able and that the tech drove it after you took it in. Tell them about the last repair that was made also. I really hope everything works out for you!!

the dealer can void your warranty as can any dealer for that matter. they put in a request with notations on why the waranty should be voided and bamm any dealer you bring your car too the second your vin hits the system it shows your warranty status as void.

I know that the intake does not void the warranty and i know the intake did not cause any of the issues.

I spoke with 2 people at mazda corp. Nathon Dird and Sarah Caserta neither of them were any help and seemed as if they wernt even interested in really helping. All they were able to accomplish was to get the regional service guy involved and he sided with the dealer.

I told them about previous repairs and faxed in the service order i laso told them the car was drivable when i brought it in and so on and so forth but they seem like they are hurting for money so badly that they are not willing to do anything that will cost them money.

[Blitzkrieg]

Originally Posted by Darksun280 Well you gotta look at it this way clutch is a wear item and after 12k they weret replacing it for free if thats all that failed. Hes pauing that reguardless. And if he goes after market his warranty is really void. I'm in the world of evos now we got dude blowing stock clutches at 800 miles youthink even they are getting it warrantied? If you got he time and money then fine fight it all the way to the end but dont let these guys on the internet hype you up most if them would settle too when put between a rock and a hard place. If you havent noticed already in your handbook they dont have to warranty parts broken by an out of warranty item so if you pushthem and go to court and the make it stick that a fucked up clutch fuckedthe trans you sol and out a shit ton of money. I was backing you before when you said they voided you but now after your up date youd be dumb to go to court with this. They got a team of lawyers ready to eat your cookies. Make a deal and save some headache......

it would be awesome of the clutch was the only problem i would have just fixed it, but your failing to see the whole point of everythign... the clutch was perfectly fine when brought in, it wasnt til after a tech took the car for a test drive that the clutch became an issue and more then that the car had no hydrualic pressure at all. im sorry but a car with 20k highway miles on it does not blow the clutch in anyway unless something else mechanical caused it to happen, even a retard who has never driven a stick before will get more then 20k out a clutch. this car was babied and was used just for work about a 80 miles a day all highway. i have a statment from the police and a recorded phone call form the dealer all stating the car was drivable when brought in and the clutch was not failed when brought in, so there is no way the dealer will ever win this. and if the clutch caused the trans to fail this would be the first car in history i have ever heard of a clutch completely taking out a trans.

[Blitzkrieg]

Originally Posted by rossisboss07 personally I don't think he should have to pay for the clutch Darksun... if he really is as easy on the MS3 as he claims he is on his other cars then there should be no issue with it, and it should last longer than the motor will... I had 23k on my clutch beating the fuck out of it before I got rid of the car, never ever had an issue with it. I'd keep going higher up in mazda until someone listens, laywer up to get their attention if necessary.

I really do take it that easy, if beat the shit out of it i wouldnt be making suck a deal of this, and on top of it because of the deal i got when i got the car it has always been serviced at mazda oils changes everything and why not, they were all free.

I never had a clutch go on me and i beat some cars pretty bad when i was younger, but either way w.e the tech or dealer did to the car it broke full on when they were doing something to it so regardless of what broke the dealer is responsible for the damages. it actually states it in legal terms on the document you sign when you drop the car off

[Darksun280]

Originally Posted by Blitzkrieg it would be awesome of the clutch was the only problem i would have just fixed it, but your failing to see the whole point of everything... the clutch was perfectly fine when brought in, it wasn't til after a tech took the car for a test drive that the clutch became an issue and more then that the car had no hydraulic pressure at all. im sorry but a car with 20k highway miles on it does not blow the clutch in anyway unless something else mechanical caused it to happen, even a retard who has never driven a stick before will get more then 20k out a clutch. this car was babied and was used just for work about a 80 miles a day all highway. i have a statement from the police and a recorded phone call form the dealer all stating the car was drivable when brought in and the clutch was not failed when brought in, so there is no way the dealer will ever win this. and if the clutch caused the trans to fail this would be the first car in history i have ever heard of a clutch completely taking out a trans.

I should have made it more clear. Answer these questions in order

If you only blew your clutch would mazda cover it

If you blew only your trans would mazda cover it

if you blew both your tans and clutch would mazda cover both


Also Mazdas have a dual mass flywheel and I'm almost positive that when those fail they tend to take other thing out with em. Not saying thats the case with you but saying still its more then possible whit your stock clutch flywheel setup/



And you "driving" your car there don't mean shit. Your talking to a guy who's "driven' so many cars and dropped them off at the dealer just to get the call that something catastrophic failed on the test drive and all i tell them is that "I don't know what happened it just started making funny noises." Thats how the game is played I don't blame you for it but don't get it twisted that when a non warranty I fails completly while in there care that they have to cover it. That's just not how it works. If you really want your eyes opened get your sign in form and see the recorded mileage of when you dropped the car off and see how many miles are on it now. They either beat it to death and finished it off or you dropped them off a car already falling/failed.

Again I'm the king of warranty claims. I got over 22k in parts and labor done on my cobalt SS and on the other hand I've paid out of pocket to fix over 7k in oem shit on my mazda. Trust me cut the deal if they will still even hear it. Or go for being out of a car while things are tied up in litigation while you make payments and insurance payments for what i consider a 30/70 shot at you actually making it to court and winning a case.

[Darksun280]

Also I hear your logic and I don't think it's your fault the clutch or trans blew but I've learned that even though something seems so clear cut and dry they still don't play out in your favor. Your current situation is a perfect example of this.

[FreeFlyFreak]

Like Darksun says.

It comes down to risk reward. Only you can say what your preferences are in the risk/reward spectrum.

It seems from what you have said, just laid off, conserving cash, you would rather pay a little and have a car, than roll the dice and double or nothing..... but those are basically your choices.

Make a deal.... pay a little......and get it fixed quick.
OR
Lawyer up, put it all on red...... double or nothing, fixed some time in the future.

[Blitzkrieg]

Originally Posted by Darksun280 I should have made it more clear. Answer these questions in order If you only blew your clutch would mazda cover it If you blew only your trans would mazda cover it if you blew both your tans and clutch would mazda cover both Also Mazdas have a dual mass flywheel and I'm almost positive that when those fail they tend to take other thing out with em. Not saying thats the case with you but saying still its more then possible whit your stock clutch flywheel setup/ And you "driving" your car there don't mean shit. Your talking to a guy who's "driven' so many cars and dropped them off at the dealer just to get the call that something catastrophic failed on the test drive and all i tell them is that "I don't know what happened it just started making funny noises." Thats how the game is played I don't blame you for it but don't get it twisted that when a non warranty I fails completly while in there care that they have to cover it. That's just not how it works. If you really want your eyes opened get your sign in form and see the recorded mileage of when you dropped the car off and see how many miles are on it now. They either beat it to death and finished it off or you dropped them off a car already falling/failed. Again I'm the king of warranty claims. I got over 22k in parts and labor done on my cobalt SS and on the other hand I've paid out of pocket to fix over 7k in oem shit on my mazda. Trust me cut the deal if they will still even hear it. Or go for being out of a car while things are tied up in litigation while you make payments and insurance payments for what i consider a 30/70 shot at you actually making it to court and winning a case.

I already figured out the milage when i dropped it off with and it was 19,826 and when i went in on friday to grab something out of it i checked and took a photo of the milage and it was 19,851, almost 30 miles drivin after i droped it off. and also with the extended warranty i purchased it covers tires and puts a 24k 2 year on all wear and tear items except brakes, and extends the manufactures warranty to 60k bumber to bumber 12y/120k engine power train.

I own 7 other cars including 4 more mazdas so if im without the car w.e at this point it comes down to moral values and im not going to let the dealer fuck me like this.

im not fighting with you and dont take me as trying to disagree with you, i can play devils advocate with the situsation but seeing as i am a ASE certed mechanic in A1-5 and i grew up working in my uncles restoration/repair shop and on top of it im not not no little kid who got a sports car for my bday and decided to beat the shit out of it i can guarantee the clutch nor flywheel or anythign to do with the clutch was failed or near failing when dropping the car off. i can say it if they dropped the trans and never properly aligned something or did some form of leak down and didnt secure the hyrdualics system, 100% would the cluth fail all it would take is say a 25 mile drive with the clutch not full engaging and slipping.

where im at right now is regardless of how its looked at everything is covered under warranty so there should not be any issues with anythign, and further more if your not going to cover shit give me back the 3500$ for the extended warranty.

[Blitzkrieg]

Originally Posted by FreeFlyFreak Like Darksun says. It comes down to risk reward. Only you can say what your preferences are in the risk/reward spectrum. It seems from what you have said, just laid off, conserving cash, you would rather pay a little and have a car, than roll the dice and double or nothing..... but those are basically your choices. Make a deal.... pay a little......and get it fixed quick. OR Lawyer up, put it all on red...... double or nothing, fixed some time in the future.

deffiantly times are tough right now i just lost my job 2 weeks ago. Im waititng to here back form places still about what going on, form what i understood when i spoke to the attorney generals office there is a chance they will represent the case for free and dmv also governs all say in dealerships when stuff like this happens the dmv also represents free of charge, i willing to wait it out and the sole purpose of the post on this forum was to make other people aware of whats going on with mazda dealers.


when i spoke wiht the BBB the representative stated that this would mark the 137th complaint for mazda within CT stae just with BBB since jan this year. imagine all the others who just ate it all and let the dealer rape them.

im willing to take this all the way to the end cause i should not be shunned by the dealer in this way.

[FreeFlyFreak]

In that case...... Blitzkreig the fuckers.
If you win, you get the car fixed and some cash too, just what you need when you lost the job.

Worst to worst, buy the parts and fix it yourself, after all you have nothing else to do.

[Darksun280]

Originally Posted by Blitzkrieg I already figured out the milage when i dropped it off with and it was 19,826 and when i went in on friday to grab something out of it i checked and took a photo of the milage and it was 19,851, almost 30 miles drivin after i droped it off. and also with the extended warranty i purchased it covers tires and puts a 24k 2 year on all wear and tear items except brakes, and extends the manufactures warranty to 60k bumber to bumber 12y/120k engine power train. I own 7 other cars including 4 more mazdas so if im without the car w.e at this point it comes down to moral values and im not going to let the dealer fuck me like this. im not fighting with you and dont take me as trying to disagree with you, i can play devils advocate with the situsation but seeing as i am a ASE certed mechanic in A1-5 and i grew up working in my uncles restoration/repair shop and on top of it im not not no little kid who got a sports car for my bday and decided to beat the shit out of it i can guarantee the clutch nor flywheel or anythign to do with the clutch was failed or near failing when dropping the car off. i can say it if they dropped the trans and never properly aligned something or did some form of leak down and didnt secure the hyrdualics system, 100% would the cluth fail all it would take is say a 25 mile drive with the clutch not full engaging and slipping. where im at right now is regardless of how its looked at everything is covered under warranty so there should not be any issues with anythign, and further more if your not going to cover shit give me back the 3500$ for the extended warranty.

If you can be with out the car then you def need to fight it. it's just most us others are held by the balls cause that's our one and only means of transportation and we have to scramble once something bad happens to it. When I tried to go to war with mazda my in the end gutless lawyer said most of these things get settled out of court but should it really go to court out side of small claims they'll drag you through hell


Honestly I started to believe them cause in my 4 year researching this car how many guys have you heard of taking mazda to court and actually win the battle by decision of a judge?
Not one. Not even one and I'm pretty sure there are guys out there with the time and money to do it cause of some injustice Mazda corp has done them but where are they?

[Blitzkrieg]

Originally Posted by FreeFlyFreak In that case...... Blitzkreig the fuckers. If you win, you get the car fixed and some cash too, just what you need when you lost the job. Worst to worst, buy the parts and fix it yourself, after all you have nothing else to do.

if all else fails yes i will just fix it all myself. i mean even if they just fixed the trans w.e i already priced out a clutch and all, but they are refusing repair anything on the car and thats just fucked up.

[Blitzkrieg]

Originally Posted by Darksun280 If you can be with out the car then you def need to fight it. it's just most us others are held by the balls cause that's our one and only means of transportation and we have to scramble once something bad happens to it. When I tried to go to war with mazda my in the end gutless lawyer said most of these things get settled out of court but should it really go to court out side of small claims they'll drag you through hell Honestly I started to believe them cause in my 4 year researching this car how many guys have you heard of taking mazda to court and actually win the battle by decision of a judge? Not one. Not even one and I'm pretty sure there are guys out there with the time and money to do it cause of some injustice Mazda corp has done them but where are they?

agreed, i know whats at stake here, but in the end if nothing goes my way, i will be no worse off then where i sit now, ill still have a broken car that needs to be repaired.

i am perfectly within the parameters of my warranty and the extended warranty and we all know the MPS CAI is a mazda factory warrantied part, i see very little if any chance at all of loosing this. whats shitty about this all is why know... i brought my MSP to the dealer 3 times for blown diffs all repaired no questions asked (anyone who owned or is firmilliar with MSP's knows the the issues with diffs in that car) this situation is beyond uncalled for and is just an attemp to try and get money i my eyes.

I have a personal friend that took mazda to court over a refused repair and won on his speed 6, so its not 100% impossible, you just have to be 100% correct with everything. A lot of things people say on the net can be taken with a grain of salt, you dont know 100% of what really happened and what caused what to happen and the same can said about me, no one knows me i could be full of shit but unfortunatly im not and this is something i though i never would have to go through. FML i guess.

[Ntahndagirl]

I honestly think you should email Mazda. Then you have a paper trail. If you do go to court, you have them to use. I really don't understand how or why they would not cover it, especially if the dealership has complaint issues from other customers. I used to work for a Mazda dealership,and Mazda always covered shit... for example..... guy had an 04 rx 8 that we installed an engine in, guy takes it home. 2 weeks later, guy calls and says that he ran it out of gas and then put gas in it and it wouldnt start. Mazda was told that he ran it out of gas, and Mazda says to replace it again under warranty. We were shocked. So, unless your car visually shows signs of being beat up, they should cover it. Have you asked Mazda to send a rep out to visually check the vehicle? I do believe you can requests that be done also.

[Blitzkrieg]

Originally Posted by Ntahndagirl I honestly think you should email Mazda. Then you have a paper trail. If you do go to court, you have them to use. I really don't understand how or why they would not cover it, especially if the dealership has complaint issues from other customers. I used to work for a Mazda dealership,and Mazda always covered shit... for example..... guy had an 04 rx 8 that we installed an engine in, guy takes it home. 2 weeks later, guy calls and says that he ran it out of gas and then put gas in it and it wouldnt start. Mazda was told that he ran it out of gas, and Mazda says to replace it again under warranty. We were shocked. So, unless your car visually shows signs of being beat up, they should cover it. Have you asked Mazda to send a rep out to visually check the vehicle? I do believe you can requests that be done also.

i did email mazda in hopes of it reaching higher ups that cant be contacted via phone. It wasnt this exact dealer that had issue filed against them it was just 137 complaint in general for mazda across the state of connecticut.

My car show 0 signs of any abuse at all it looks every bit as good as the day i took it home.

To be honest i dont know why they wont cover it aside the fact that this dealer i dont think is doing to well and they are hurting for money.

im not to sure about having a mazda rep come and look at it, ill have to look further into that, this is still someone what new of an issue so im still waititng call backs and what not to see where everything sits.

one thing i should say that completely eluded me thus far is on friday when i was at the dealer a woman was there with a 2010 mazda 3 who was livid on the phone with her husband because the dealer refused to fix something. after she got off the phone i approached her and stated what what was going on with me and my car and this is what she told me.

she purchase he car new in june and in august her ac stopped working she brought it in for service and they told her it was just low and recharged it, in septemper she brought it back again for the same issue and they said they couldnt find a problem and recharged it again. she said she put on the climate control and noticed that it was getting way to hot and noticed the ac stopped working again and now is back again and they found a leak and quoted her somethign like 1000$ to replace the condenser or something that a rock put puncture whole in it and its not covered by warranty because its not a factory defect.

i asked her if she would be willing to make statement if i needed to show the dealer was screwing over other people too and not validating warranty repairs and she agreed and i agreed to do the same for her if need be. so we exchanged contact info and i told her what processed i have been taking and advised to contact the BBB as i did and hopefully they will see this isnt an isolated incodent with this specific dealer.

[Ntahndagirl]

Ok. So your next step may also be to find out who the rep is for that dealer. Call the other Mazda dealerships in that area. Customer service is supposed to be the #1 thing for dealerships, and for Mazda. I said supposed to be. Email that rep. Don't swear and act like an ass. Tell him that you need some assistance with a warranty issue and explain it to him. Also, ask the service writer at the dealership if the tech called helpline or not. See if there is any way to relate this issue with the last repair that they did on your car, when they thought they fixed it. Good luck.

[Blitzkrieg]

Originally Posted by Ntahndagirl Ok. So your next step may also be to find out who the rep is for that dealer. Call the other Mazda dealerships in that area. Customer service is supposed to be the #1 thing for dealerships, and for Mazda. I said supposed to be. Email that rep. Don't swear and act like an ass. Tell him that you need some assistance with a warranty issue and explain it to him. Also, ask the service writer at the dealership if the tech called helpline or not. See if there is any way to relate this issue with the last repair that they did on your car, when they thought they fixed it. Good luck.

will do, i believe the dealers are open tomorrow so ill make some more calls.

Trust me the last thing i wanna do is make myself seem like an ass to them, thats just asking for it there, i have been nothing but polite and well mannered with them despite all thats happening, im using the forums and friends to vent my frustration.

[Night Wolf]

Good luck man. Get the lawyer and fuck their couches.

[HLR Element]

it's no excuse for the dealer not to do it if they're hurting for money. If anything, it's more of an incentive for them to do it cause they'll get paid by mazda to fix your car... the dealer doesn't buy you the tranny.

and for that lady, well she is screwed. You get rock chips on your paint and don't get that warrantied... you had something go wrong with your tranny, she just had bad luck with a rock.

[Blitzkrieg]

Originally Posted by HLR Element it's no excuse for the dealer not to do it if they're hurting for money. If anything, it's more of an incentive for them to do it cause they'll get paid by mazda to fix your car... the dealer doesn't buy you the tranny. and for that lady, well she is screwed. You get rock chips on your paint and don't get that warrantied... you had something go wrong with your tranny, she just had bad luck with a rock.

i know the dealer gets reinbursed for parts but i dont think so for labor, i know if it mazda was to actually be paid to fix the car not only would my car be fixed but they would have problem repairing anything for that matter regardless of mods or abuse.

Im not sure exactly where the warranty lies with her but i know i had my radiator replaced under warranty from a rock puncturing it, but that was with audi, so who knows with mazda.

also mazda offered some special paint coating which puts a warranty on the paint against chips and fading it was an extra $500 i completely forgot what exactly it was called though. youll be surprised with etxtra warranty shit whats covered or should be say supposed to be covered.

[forcedinduktion]

a intake that they installed and it voided your warranty? eff that. as said before, get a lawyer and stick it to the man!

[FreeFlyFreak]

Originally Posted by Blitzkrieg i know the dealer gets reinbursed for parts but i dont think so for labor, i know if it mazda was to actually be paid to fix the car not only would my car be fixed but they would have problem repairing anything for that matter regardless of mods or abuse. Im not sure exactly where the warranty lies with her but i know i had my radiator replaced under warranty from a rock puncturing it, but that was with audi, so who knows with mazda. also mazda offered some special paint coating which puts a warranty on the paint against chips and fading it was an extra $500 i completely forgot what exactly it was called though. youll be surprised with etxtra warranty shit whats covered or should be say supposed to be covered.

You need to donate and read this: http://www.mazdaspeedforums.org/foru...arranty-45649/

[Blitzkrieg]

Originally Posted by FreeFlyFreak You need to donate and read this: http://www.mazdaspeedforums.org/foru...arranty-45649/

I take it i need to donate to read it.. well if so its worth the donation, this is a way more lively community then i am used to on my previous forum.

[FreeFlyFreak]

Originally Posted by Blitzkrieg I take it i need to donate to read it.. well if so its worth the donation, this is a way more lively community then i am used to on my previous forum.

Actually the post I wanted you to see was lost in the crash, I will repost the jist of it.

EDIT: My post in that thread re-hashed

[Blitzkrieg]

Originally Posted by FreeFlyFreak Actually the post I wanted you to see was lost in the crash, I will repost the jist of it. EDIT: My post in that thread re-hashed

Got it thank you.

I think i burned my bridges with this dealer though and at this point it would highly unlikley for them to want to assist me anymore in anything, i already filed with the BBB i had police there to take statements etc.. i can always try my luck with a different dealer but the next closest mazda dealer i believe is like a 40 mile run or so.

[gtxtom]

Originally Posted by GoBackToSleep This whole situation is complete bullshit. Seems like the dealership you do business with is full of a bunch of crooked assholes. I had a turbo replaced a few days ago at my dealership (and I also have an extended warranty plus a Mazdaspeed CAI... which I installed myself) and all repairs were done without any problems or conflicts whatsoever. I say... GIVE 'EM HELL! I mean, how the hell does some stupid intake cause a transmission failure?

What dealer do you go to?

[chaos4]

Originally Posted by Amazon He said it, it doesn't matter whether or not the dealer installed it. The dealer will try to void your warranty if you change your own oil. This doesn't give them any legit reason to deny a warranty, but they will try. I would have included the "dealer installed" bit if I thought it really mattered. The MSCAI is sold by Mazda themselves.

Mazda buys the CAI from Mazdaspeed. Two separate businesses. Need expert Mazda support? Contact David at dkbairbrushing@conversent.net. He is in Hamden, CT and has great contacts at the local Mazda dealer. He did my tranny and clutch (which were far out of warrantee). Use Sam as your referrer for quickest response. Note I have NO business connection to him, but we race together.
Good luck.

[jross993]

Man I wish you the best of luck with all of this, fight it all the way to the end. I would be so furious if I were you, and I'm sure you are. I can't believe how scummy these dealers are, they are some heartless sons of bitches. I dont have any advice for you, but I hope everything gets resolved in your favor. Good luck!

[Ntahndagirl]

Mazda pays the dealership for the parts and for the labor, just not as much. They will only pay a certain rate per hour and a certain amount of hours for the job. There is no reason they should not be doing this for you. plus, you could tell Mazda that it's the same issue as before, just finally got worse? Oh, and when you emailed Mazda, what option did you click for the email to go to? Warranty?

[Blitzkrieg]

Originally Posted by Ntahndagirl Mazda pays the dealership for the parts and for the labor, just not as much. They will only pay a certain rate per hour and a certain amount of hours for the job. There is no reason they should not be doing this for you. plus, you could tell Mazda that it's the same issue as before, just finally got worse? Oh, and when you emailed Mazda, what option did you click for the email to go to? Warranty?

i emailed them under ownership and maintenance - warranty coverage and also under My Dealership - Service department. i emailed them what i posted originally here but edited of course. I feel i state my case the best i could to mazda and now its just a waiting game to here back from people.

[hnda etr]

Just a reminder, even though you've already stated that mazda didn't void your warranty due to the CAI -

The magnusson-moss law (sp?) specifically states that dealerships must PROVE that a modification you have done contributed to the failure you're trying to get warranty for - THEY have to PROVE it - of course this proof would need to be produced in court, and that's why dealerships cut deals before actually going to court, because they don't have this proof.

In this situation, I would say that your prior visits complaining of clutch problems, plus the fact that you drove the car into the dealership and they put a bunch of miles on it before it blew, is enough for a lawyer to draft up a threat letter to the dealership... Odds are that as soon as the dealership is served with a court subpoena, they'll be calling up your lawyer to make a deal...

I'm so glad that you seem to have the means and tenacity to follow this all the way through... It's way too often that people who can't afford to be without a car, or can't afford to fight in court, get bullied by the "Stealerships" and cave in to them!

Involving your local TV news "Consumer Watchdog" is an awesome idea... Try all the networks until one of them agrees to do a story... Also, mention to them about the other 137 BBB complaints so that the station can turn it into a larger story than just a locals story... Bring down the public opinion ban hammer on this stealership (and all other dealers) and fuck their couches hard with it!

[NCZ13]

Yeah mazda pays the dealer for both parts and labor, So the dealer only makes money from this.

The only way they could possibly lose money on this is if they warranty it, and when they submit the claim to mazda to get the money, the claim is denied, and the dealer is debited for the parts and labor. Thats the only downside to their situation. THat MNA denies the claim. The dealer only stands to make money from warranty.

From reading this, having a completely stock car, with a factory performance part, and an extended warranty, you should have absolutely no problems getting this covered, It sounds like you have an absolute terrible fucking dealership.

[Blitzkrieg]

Originally Posted by hnda etr Just a reminder, even though you've already stated that mazda didn't void your warranty due to the CAI - The magnusson-moss law (sp?) specifically states that dealerships must PROVE that a modification you have done contributed to the failure you're trying to get warranty for - THEY have to PROVE it - of course this proof would need to be produced in court, and that's why dealerships cut deals before actually going to court, because they don't have this proof. In this situation, I would say that your prior visits complaining of clutch problems, plus the fact that you drove the car into the dealership and they put a bunch of miles on it before it blew, is enough for a lawyer to draft up a threat letter to the dealership... Odds are that as soon as the dealership is served with a court subpoena, they'll be calling up your lawyer to make a deal... I'm so glad that you seem to have the means and tenacity to follow this all the way through... It's way too often that people who can't afford to be without a car, or can't afford to fight in court, get bullied by the "Stealerships" and cave in to them! Involving your local TV news "Consumer Watchdog" is an awesome idea... Try all the networks until one of them agrees to do a story... Also, mention to them about the other 137 BBB complaints so that the station can turn it into a larger story than just a locals story... Bring down the public opinion ban hammer on this stealership (and all other dealers) and fuck their couches hard with it!

I put together a list with details on everything and gathered up service receipts and what not.

More or less aside from being pissed the car broke in the first place i feel more let down by the dealer, which is why im fighting this to the end. i have dealt with this dealer for 10 years and bought several cars from them. my parents also bought their p5 and as of january this year cx9 from them and my grandparents as of september bought their Volvo S80 their too (its a volvo/mazda delaer)

This dealer has been nothing but helpful to me and my family till now and i honestly feel as if they are just trying to take advantage of me. The reason i say i think their taking advantage of me is this. long story short i bought my speed 3 cash and got a sick ass deal on it 21,455 out the door to be exact and it was a fully loaded gt with nav. Its almost like they think im rich or something and expected me to just be like ok heres 10 grand fix the car. Idk i may be right i may be wrong but thats how its making me feel.

Local news is next im gonna get on that after i here back from a few places.

[NCZ13]

the issue with them gambling thinking you have the money to pay for it is that, you can easily just walk away. So you dont pay them, and they dont get warranty payment. The dealer has no reason to do that. Makes no sense to lose out on a sale like that.

And its doubtful that the service department is going to have any knowledge of the deal you got on the car. From the sounds of the deal, you definitely bought from a sales guy trying to make his bonus quota (lose money or make nothing on the sale, and make it back from a corporate mazda bonus).

[Blitzkrieg]

Originally Posted by NCZ13 Yeah mazda pays the dealer for both parts and labor, So the dealer only makes money from this. The only way they could possibly lose money on this is if they warranty it, and when they submit the claim to mazda to get the money, the claim is denied, and the dealer is debited for the parts and labor. Thats the only downside to their situation. THat MNA denies the claim. The dealer only stands to make money from warranty. From reading this, having a completely stock car, with a factory performance part, and an extended warranty, you should have absolutely no problems getting this covered, It sounds like you have an absolute terrible fucking dealership.

I have never had a bad experience with this dealer and thats why this is all as shock to me. They know me they know my family. The service guy is actually the same guy that been there since i first stepped foot in their. i have no clue as to whats up with them on this, they know me from personal experience how well i take care of my cars and the fact that aside one car i bought from there that had problems should be reason enough to see that something is up with this car.

[Blitzkrieg]

Originally Posted by NCZ13 the issue with them gambling thinking you have the money to pay for it is that, you can easily just walk away. So you dont pay them, and they dont get warranty payment. The dealer has no reason to do that. Makes no sense to lose out on a sale like that. And its doubtful that the service department is going to have any knowledge of the deal you got on the car. From the sounds of the deal, you definitely bought from a sales guy trying to make his bonus quota (lose money or make nothing on the sale, and make it back from a corporate mazda bonus).

Like i said idk if its true or not but that just how its making me feel. Its ilke they have an ulterior motive with this.

the service guys know the deal i got cause one of them commented on what a deal i got on it cause the price also included the mazdaspeed cai and the special paint coating and the extended warranty and so on and so forth.

Paul Newman (Famous actor / car enthusiast) owned the dealer and it seems like before he died it was the best dealer in the world now after his death the dealer has completely changed.

I know they get paid for doing the warranty work but at the same time they are acting as if its an act of congress to repair it and are throwing all sorts of bullshit at me so all in all it must not be worth it to them to fix it otherwise i probably would have have my car back in nice working order already.