CP-e Driver's side mount...Fucking Fail

[turd burglar]

I say they need to make this fucker one piece if they wanna make things right. I used red loctite even and i still am not feelin too confident about this

[Lex]

Also if indeed the plate is steel and rest of the mount is aluminum they will expand at different rates and further work the bolts loose. Loctite is a must.

[wankular]

Fuck loctite. Can you use JB Weld on bolts? Then you'd only have to worry about the bolts snapping instead of backing out.

[MattJackson86]

Just spoke to Josh at CP-E on the phone. They are now manufacturing and providing a new "stainless steel backing plate" that should be used. He also said Red loctite is what is recommended and not blue.

Basically if you need to drive the car between now and when the new backing plate comes out then change it to red loctite. Otherwise wait and install the new plate along with red loctite.

[turd burglar]

Install the new plate or weld it? Maybe they should chime in since they are lurkin here

[darkcambria]

Originally Posted by MattJackson86 Just spoke to Josh at CP-E on the phone. They are now manufacturing and providing a new "stainless steel backing plate" that should be used. He also said Red loctite is what is recommended and not blue. Basically if you need to drive the car between now and when the new backing plate comes out then change it to red loctite. Otherwise wait and install the new plate along with red loctite.

No matter how much hate is going around for CP-e at least they're being responsive for this. Hopefully they can make this right for OP.

[esr010]

Originally Posted by MattJackson86 Just spoke to Josh at CP-E on the phone. They are now manufacturing and providing a new "stainless steel backing plate" that should be used. He also said Red loctite is what is recommended and not blue. Basically if you need to drive the car between now and when the new backing plate comes out then change it to red loctite. Otherwise wait and install the new plate along with red loctite.

People with their mount are going to have to buy this or will it be provided at no charge? I bet they'll charge a few bucks...


Sent from my iPhone using Tapatalk

[fishin53]

for how much these mounts are there should have never been this problem

[turd burglar]

^Ding ding ding ding

[08.5MS3]

Originally Posted by fishin53 for how much these mounts are there should have never been this problem

I understand your argument, however, price has nothing to do with failure rates.

[TRex]

damn dude there is hardly any thread engagement....lol the were probably like "that doesnt look like enough thread engagment"...."fuck it put in 8".....

[PARROT]Should have been 1 piece[/PARROT]

[08.5MS3]

Originally Posted by esr010 People with their mount are going to have to buy this or will it be provided at no charge? I bet they'll charge a few bucks...

I'm sure it will be free of charge. They do seem to take care of their customers, most of the time, when they are having issues. In this case, it is a much larger issue.

[phillyb]

so the www.cp-e.com user is no longer active in this thread.
i wonder what that means...
he sees this, reads the thread...
leaves to regroup and check email for the pics.
i'm confused.

[MattJackson86]

Originally Posted by esr010 People with their mount are going to have to buy this or will it be provided at no charge? I bet they'll charge a few bucks... Sent from my iPhone using Tapatalk

I don't know for certain. Maybe just shipping? But that is just my guess not their word. The plate is unnecessary if you use red locite. Its just an added precaution.

Originally Posted by fishin53 for how much these mounts are there should have never been this problem

While somewhat true, this is a relatively simple problem. Its not like the metal broke or anything failed per se. But the design is flawed somewhat in that everything is held by 8 bolts and then coupled with the fact there was no mention of loctite (let alone Red loctite). Loctite was obvious imo, but still should have been stated. Red loctite if needed should have been made very obvious. Price does not matter when the document writer fails.

[Cataphract_40]

Just got CP-e's reply.

Hello, Sorry to see that the bolts have come out of your mount….we will be more than happy to replace the who[le] housing as I am sure it is damaged. Please send in your name invoice number and contact info along with this e-mail and the engine mount both pieces. We will inspect and replace what needs to be replaced. Thank you for your support. Very Respectfully, Josh Adams

No word on the CV joint, even though I specifically mentioned it in the email and included the gruesome pics.

[Raider]

Originally Posted by phillyb so the Home | Custom Performance Engineering user is no longer active in this thread. i wonder what that means... he sees this, reads the thread... leaves to regroup and check email for the pics. i'm confused.

If this thread was in their section, every post would have been deleted, and the thread closed, I bet.

[turd burglar]

Lol oh boy cataphract, they are gonna replace your $250 mount! Makes the couple grand in damages so much less of a hassle now!

[phillyb]

tell josh to go fuck himself, that you don't want a replacement, and that you have more headaches than a broken fucking mount.
how fucking retarded is that douchebag?
here's his cell phone number - 410-703-9365

[MattJackson86]

Where do you get everyones personal numbers from? Or don't I want to know?

[08.5MS3]

I'm not trying to defend cp-e for the failure of the mount, but...this is the price we pay for modifying our cars. However, because they did come out with a bulletin after you purchased and installed your mount, there seems to be some questions pertaining to overall repairs. It should be their responsibility, if there is a "recall" of sorts on their products, to contact those who purchased the product.

I'm no law person, but I'm thinking you'll get fucked over for the repairs of the CV joint.

[phillyb]

no matter if it was streetunit, trz, cpe, awr, corksport, or medieval, no one would cover the cv joint.
let's move past that and just burn all of cpe's bridges. i'm sick of this shit.

[Cataphract_40]

Originally Posted by phillyb tell josh to go fuck himself, that you don't want a replacement, and that you have more headaches than a broken fucking mount.

What else can I hope for? Like you said, they may not cover the cv joint/axle at all.

[Raider]

Yeah. most likely it is just a part replacement coverage. Time to look for a replacement axle, is my guess.

[alien_sporez]

jbarone, I think Cataphract just created a new product line suggestion... and whole lotta demand.

To the OP, that sucks. It's appears that some backed out, and the rest snapped when they became over-stressed. I would be beyond pissed, and hopefully cp-e will make it right for you.

Cheers

[uh8in]

I had the same thing happen to me this past Friday I had the mount on there for about a month took it to the track and the mount came off the plate I went down to cp-e today they gave me a new mount and they said they were making a plate to cover the screws they said I can pick it up next wed but yea I was pretty blown at the track and only got two passes

[phillyb]

did you fuck up an axle too?

[Crarrs]

Originally Posted by uh8in they said they were making a plate to cover the screws

A plate to cover the screws so they don't fall out? Did they run out of bubblegum? Somebody get MacGyver to figure this out.

[alien_sporez]

Originally Posted by Crarrs A plate to cover the screws so they don't fall out? Did they run out of bubblegum? Somebody get MacGyver to figure this out.

But then how do they keep the screws holding on the plate from backing out? I KNOW , they should put a plate to cover the screws holding on the plate that holds on the screws that holds the mount on the engine!!!

... hmmm, but what if the screws holding the plate holding the screws holding the plate holding the mount backs out? I KNOW, they should put a plate to cover the screws that hold on the plate that holds on the screws that hold on the plate that holds on the screws that holds the mount on the engine!!!

... hmmm, but what if the screws holding the plate holding the screws holding the plate holding the screws holding the plate holding the mount backs out? I KNOW....

[TRex]

it depends how the bulletin was issued....if this was a major concern they should have sent an email to everyone who bought the product

honestly...go public....across every board....burn them to the ground....that will get their attention

[Cataphract_40]

Update: CP-e will cover the mount, they will not cover anything else. They said they would also throw in a backing plate once they receive my broken dreams, er i mean parts

[triplejumper18]

In before products come with a CP-E stamped EPDM dildo with instructions to use red loctite.

[8.5MS3]

fuck this shit


su side mounts it is

[Cataphract_40]

Ok...here's my plan

1) Send in broken mount
2) Get replacement, install
3) Tow to dealership. Bring lots of lube for step 4
4) Allow dealership to totally fuck me in the ass inspecting/repairing damage.

Anyone know where I can find a MS3 axle for cheap?? The manual calls it 'drive shaft' but most places seem to call it 'axle assembly'

P.S. Thanks for the tip Raider

[Grumpyjap]

There's one for sale on mazda3forums, not sure which side though

[Cataphract_40]

Yup saw that one. Posted in that topic too

[Monotonous ONE]

@jbarone

i hope your reading this...the people need you

[Ferdball]

Wow. Serious failure here. CP-e has its reputation at stake. Are they going the way of HKS?

[MattJackson86]

Again to re-iterate....the only way CP-E screwed up was by not mentioning that loctite was meant to be used. It has had a big effect obviously, but its not like their engineering of the product is that flawed. It doesn't seem like a great design, but what do I know. They designed and tested for over a yea. It has worked great for those of us that have used loctite. I used blue loctite and I will add the additional plate and probably go red in the coming weeks. Now if mine fails in the mean time, then there are issues. Nobody has failed yet that used loctitie as far as i know.

[turd burglar]

I am still gonna get that plate, any idea when/how they plan on gettin these out, cuz its a bit important

[Haltech]

Well i have an issue with this.. Common sense at Nator HQ told us, we shall use red locktite on said allens.. I questions the blue tube but was assured it was supposed to be the red.. it did come out red, but looks nothing like the extra strength loktite shit i have here at Nator HQ SD.

But we all agreed, fuck it, its lenny's car, so if that niggah truly believes its the red stuff, fuck it, it must be.

Now, modifying your car is a gamble.. I agree with this.. what i do not agree with though is a design fail by the manf, they need to cover ALL damage related to their failure. I will shoot Josh an email about this right now.