CP-e Driver's side mount...Fucking Fail
 

Short version: Driving down the highway, CP-e driver's side engine mount fails and fucks shit up.


Long version: So there I was...driving down the highway. Not doing anything crazy or wild, it was a little bumpy but nothing too bad. Suddenly...a terrible rhythmic creaking, cracking noise...my first impulse is 'well, shit...my fuel pump internals that I just installed have shit the bed...fuck.'

I immediately shift into neutral and coast...but the rhythmic creaking doesn't stop. Ok, I say, can't be the fuel pump...the RPMs dropped but the noise is the same. As I take the nearest exit, and coast to a stop, the creaking slows and stops too. Fuck, it must be drivetrain-related...either shocks have gone or a mount has gone. I also notice that the creaking sound is MUCH worse when turning left. That indicates possible CV joint noise...

I drive straight home and this is what greets me: (engine was lopsided in bay, I immediately propped it up with my jack)

https://lh3.googleusercontent.com/_9...510_125230.jpg

The engine mount has actually broken apart!!

https://lh5.googleusercontent.com/_9...510_125326.jpg

https://lh6.googleusercontent.com/_9...510_125416.jpg

The engine slumping in the bay has caused the CV joint to rub against the suspension...CV joint is indeed fucked

https://lh4.googleusercontent.com/_9...510_125559.jpg

https://lh3.googleusercontent.com/_9...510_125657.jpg

So it looks like this mount lasts about four months. Installed it in January and it has now failed. Awesome

Fuck my entire couch :17:


Update:
CP-e is willing to pay for a new CV boot, see post #176. They are also emailing owners of this mount directly to let them know about the loctite situation.

Update: (see post #203)

Went to the dealership today. On the advice from a few people on this forum, I went to Bob Moore Mazda in OKC. The service manager is a very cool guy. I told him what happened...and the verdict from the dealership is...good news and bad news

THE BAD NEWS

Mazda no longer produces or supports (or whatever) the CV boot that is messed up. The dealership has no choice but to order an entire new axle.

THE GOOD NEWS

It looks like they are going to cover it 100% under the powertrain warranty.

I was very upfront with the service manager about the mods, didn't try to hide anything from him. Hell I even left my AP in the car when I turned over the keys. He straight up said that he didn't care that there were aftermarket mounts on the car. He seems to be very mod-friendly ;)

So it looks like this fail situation is turning around!! :phillyb:

Lenny just pust those on!!! hahahaha

Did the black allen bolts actually break/back out over time/stripped threads? Cpe put a bulletin about applying some locktite on the allen bolts but it is a bit of work for those who already installed the mount.

In any case, sucks that it happened to you. Hope it's taken care of.

The big silver bushing is held to the black plate by 8 little screws (You can see two of them in one of the pictures)

Three of them are still there. Five have just fucking vanished :hitwithrock:

god fucking damnit.
well that shit sucks. 2 years of development. lol

WOW...holy sheep shit...that sucks big cock.

And I ALMOST got the cp-e trans mount lastnight,hmmmm...Think ill stay safe and get the TRZ.

The cpe peice looks pretty sturdy, weird how it just simply fell apart. Shitty to hear man.

holy shit...looks like the bolts holding the bushing housing down completely snapped. did you put them all in and torque it down properly? you definitely need to call up cpe and get this addressed. if all the bolts are screwed in, that means they need to provide stronger bolts...

EDIT: nm...looks like they backed out?

When? I never saw any bulletin, and they certainly didn't send me any email about this

yes, but did you loctite those allens?
bulletin - http://www.mazdaspeedforums.org/foru...s-notes-76863/

Really confused about what broke here. Did anything on the mount break? Or did those bolts back out?

Edit: Nevermind, I see it now. FYCN

ya, you should definitely call this in. i don't know what the deal will be, but this should be taken care of at some level...

Awesome, it would have been great to know this back in January when I installed the mount...

I followed the instructions they gave me to the letter:

https://lh5.googleusercontent.com/_9...510_132133.jpg

That's all it says about the 8 allen bolts in the instructions I was given, and followed, in January

they're gonna be like, "but we posted this on the forums"
and then you reply with, "but you also refuse to get on the forums now and surely you can't believe that everyone who purchases your mounts is on msf"
and they'll be like, "don't call me shirley"
and you'll hang up on them and have about 2k in damages that you'll need to fix.
enjoy dan.

Imo, I think cpe probably used some kind of locktite on those bolts during their r&d period but forgot to include that in the instructions. Not sure if it was just my copy, but the instructions were poorly written, not to mention with multiple typos.

2 weeks

sounds about right lol

why doesn't this come pre-assembled?

Common sense to put locktite on something that important. But I do agree, it should have been in the instructions and you should have been notified about this. Captain Hind Sight checking out!

iirc there was blue loctite on my bolts already - so i didn't add any. but now the bulletin says red loctite. looks like i should take it apart sooner than later ugh.

Fuck i need to check mine. I locktite'd em but i still dont trust it now. Im no engineer but when i first put this in i thought, why the fuck wouldnt they just make this one piece, and the answer is cuz they wanted to show off their cnc machine, literally there is NO FUCKING REASON to have this thing in 2 pieces like that. Way to go cpe, i may just purchase another trz mount and sell this thing at this rate

Time to call and email them when you get their voicemail. If you bought from them, they have your email and should have sent a notice. Or mailed out something like a "your shit's gonna fall out" notice.

@Spilly is right on about putting Loctite on though. But if you have not done it before, it might not be thought to do. The center bolt on my TRZ trans has half a tube of Red Loctite on it, which will require an act of God to remove it, I think.

At least the engine did not fall out completely. Axle is fucked though for sure.

seriously, they should just weld them together or made it from one piece from the start.

I have one of these. I used loctite... should I be worried? OP did you use loctite? Is there a difference between red & blue? In for more pics when disassembled.

welding em may be what i end up doin. I just knew somethin was sketch about the design

So those eight little bolts are the only thing holding that plate to the bushing? Why wouldn't they somehow weld the bushing to the plate?

edit: 3rd times a charm.

Sorry to hear about this. I was thinking it was the heli-coil you had gotten installed..then I saw the rest of the pictures.

It's unfortunate to have happened and I'm sorry to see that it did. Nevertheless, I'm wondering how much the loc-tite is to help.

Definitely contact them. They should have the responsibility of contacting their customers who ordered these mounts when they came out with the bulletin. Their vendors should have done the same. Much like they do not use the forums all the time, not everyone checks in on their sticky's.

I notice cp-e is viewing this thread, hopefully they can chime in.

Red = permanent
Blue = not permanent

Loctite

Yes. The plate on the bottom is then secured to 3 places on the transmission. Plate on top sits across the bushing with the bolt going through the bushing and the mount then mounts to 4 places on the frame rail.

Just sent my email to CP-e. Now I just have to wait for their response.

I called their phone line first, someone did pick up and told me to send them an email with pictures.

The mount is aluminum and plate is steel correct? You can't weld those together. Little bolts are not the answer either ... esp in a high vibration area. A one piece mount would have been good.

But not BILLET!!!!!!!!

Yea? What bulletin?!?! I was one of the first people to install the mount and have seen no bulletin about this. I do believe I used blue loctite anyways, but now im worried...

jadams@cp-e.com - owner
pibey@cp-e.com - the only one worth talking to at cpe, but i doubt she can help you.
smarques@cp-e.com - one of the two guys who posts as www.cp-e.com

Also not sure how you guys drive yo shit but with a Corksport rear mount insert (after my CPE bushing failed) and an Ignalls dampner and all other mounts OEM I don't see why you'd want anything stiffer.

karma much?

I would be very cautious dude...you might be in for a bad experience pretty soon

Seriously. Im gonna call and find out whats up. Installed mine around January 4th. Already done 1 track day too.

Read through the thread.

Those bolts are MAYBE half an inch long. And they are allan heads so you cant torque em very well. And now i just realized i dont even have the stud that you remove from the transmission when you install the cpe, so hopefully cpe's got a stockpile of those studs and that tripod thing lyin around cuz they might just be seein their fan base disappear on this one

That is not much of a bulletin....It needed to be a little more urgent than an FYI.

And I totally agree. I meant, read through this thread! I posted my thoughts on the matter of this bulletin a few posts up. Customers who bought directly from cp-e and their vendors should have been notified of this. Not a forum bulletin.

I'm going to check mine when I get home.

I installed the set 2 weeks ago.

My instructions did, however, contain the note on using loctite.

they're losing their fan base based upon this and this and this and this and very importantly this which tells msf that they will not be around on msf much

so fuck em. they're falling hard.

i don't disagree at all. they should have emailed everyone or whatever.
posting an fyi that has 160 views is pathetic.

I say they need to make this fucker one piece if they wanna make things right. I used red loctite even and i still am not feelin too confident about this

Also if indeed the plate is steel and rest of the mount is aluminum they will expand at different rates and further work the bolts loose. Loctite is a must.

Fuck loctite. Can you use JB Weld on bolts? Then you'd only have to worry about the bolts snapping instead of backing out.

Just spoke to Josh at CP-E on the phone. They are now manufacturing and providing a new "stainless steel backing plate" that should be used. He also said Red loctite is what is recommended and not blue.

Basically if you need to drive the car between now and when the new backing plate comes out then change it to red loctite. Otherwise wait and install the new plate along with red loctite.

Install the new plate or weld it? Maybe they should chime in since they are lurkin here

No matter how much hate is going around for CP-e at least they're being responsive for this. Hopefully they can make this right for OP.

People with their mount are going to have to buy this or will it be provided at no charge? I bet they'll charge a few bucks...


Sent from my iPhone using Tapatalk

for how much these mounts are there should have never been this problem

^Ding ding ding ding

I understand your argument, however, price has nothing to do with failure rates.

damn dude there is hardly any thread engagement....lol the were probably like "that doesnt look like enough thread engagment"...."fuck it put in 8".....

[PARROT]Should have been 1 piece[/PARROT]

I'm sure it will be free of charge. They do seem to take care of their customers, most of the time, when they are having issues. In this case, it is a much larger issue.

so the www.cp-e.com user is no longer active in this thread.
i wonder what that means...
he sees this, reads the thread...
leaves to regroup and check email for the pics.
i'm confused.

I don't know for certain. Maybe just shipping? But that is just my guess not their word. The plate is unnecessary if you use red locite. Its just an added precaution.

While somewhat true, this is a relatively simple problem. Its not like the metal broke or anything failed per se. But the design is flawed somewhat in that everything is held by 8 bolts and then coupled with the fact there was no mention of loctite (let alone Red loctite). Loctite was obvious imo, but still should have been stated. Red loctite if needed should have been made very obvious. Price does not matter when the document writer fails.

Just got CP-e's reply.

No word on the CV joint, even though I specifically mentioned it in the email and included the gruesome pics.

If this thread was in their section, every post would have been deleted, and the thread closed, I bet.

Lol oh boy cataphract, they are gonna replace your $250 mount! Makes the couple grand in damages so much less of a hassle now!

tell josh to go fuck himself, that you don't want a replacement, and that you have more headaches than a broken fucking mount.
how fucking retarded is that douchebag?
here's his cell phone number - 410-703-9365

Where do you get everyones personal numbers from? Or don't I want to know? :)

I'm not trying to defend cp-e for the failure of the mount, but...this is the price we pay for modifying our cars. However, because they did come out with a bulletin after you purchased and installed your mount, there seems to be some questions pertaining to overall repairs. It should be their responsibility, if there is a "recall" of sorts on their products, to contact those who purchased the product.

I'm no law person, but I'm thinking you'll get fucked over for the repairs of the CV joint.

no matter if it was streetunit, trz, cpe, awr, corksport, or medieval, no one would cover the cv joint.
let's move past that and just burn all of cpe's bridges. i'm sick of this shit.

What else can I hope for? Like you said, they may not cover the cv joint/axle at all.

Yeah. most likely it is just a part replacement coverage. Time to look for a replacement axle, is my guess.

jbarone, I think Cataphract just created a new product line suggestion... and whole lotta demand.

To the OP, that sucks. It's appears that some backed out, and the rest snapped when they became over-stressed. I would be beyond pissed, and hopefully cp-e will make it right for you.

Cheers

I had the same thing happen to me this past Friday I had the mount on there for about a month took it to the track and the mount came off the plate I went down to cp-e today they gave me a new mount and they said they were making a plate to cover the screws they said I can pick it up next wed but yea I was pretty blown at the track and only got two passes

did you fuck up an axle too?

A plate to cover the screws so they don't fall out? Did they run out of bubblegum? Somebody get MacGyver to figure this out.

But then how do they keep the screws holding on the plate from backing out? I KNOW :idea:, they should put a plate to cover the screws holding on the plate that holds on the screws that holds the mount on the engine!!!

... hmmm, but what if the screws holding the plate holding the screws holding the plate holding the mount backs out? I KNOW:idea:, they should put a plate to cover the screws that hold on the plate that holds on the screws that hold on the plate that holds on the screws that holds the mount on the engine!!!

... hmmm, but what if the screws holding the plate holding the screws holding the plate holding the screws holding the plate holding the mount backs out? I KNOW:idea:....

it depends how the bulletin was issued....if this was a major concern they should have sent an email to everyone who bought the product

honestly...go public....across every board....burn them to the ground....that will get their attention

Update: CP-e will cover the mount, they will not cover anything else. They said they would also throw in a backing plate once they receive my broken dreams, er i mean parts

In before products come with a CP-E stamped EPDM dildo with instructions to use red loctite.

fuck this shit


su side mounts it is

Ok...here's my plan

1) Send in broken mount
2) Get replacement, install
3) Tow to dealership. Bring lots of lube for step 4
4) Allow dealership to totally fuck me in the ass inspecting/repairing damage.

Anyone know where I can find a MS3 axle for cheap?? The manual calls it 'drive shaft' but most places seem to call it 'axle assembly'

P.S. Thanks for the tip Raider

There's one for sale on mazda3forums, not sure which side though

Yup saw that one. Posted in that topic too

@jbarone

i hope your reading this...the people need you

Wow. Serious failure here. CP-e has its reputation at stake. Are they going the way of HKS?

Again to re-iterate....the only way CP-E screwed up was by not mentioning that loctite was meant to be used. It has had a big effect obviously, but its not like their engineering of the product is that flawed. It doesn't seem like a great design, but what do I know. They designed and tested for over a yea. It has worked great for those of us that have used loctite. I used blue loctite and I will add the additional plate and probably go red in the coming weeks. Now if mine fails in the mean time, then there are issues. Nobody has failed yet that used loctitie as far as i know.

I am still gonna get that plate, any idea when/how they plan on gettin these out, cuz its a bit important

Well i have an issue with this.. Common sense at Nator HQ told us, we shall use red locktite on said allens.. I questions the blue tube but was assured it was supposed to be the red.. it did come out red, but looks nothing like the extra strength loktite shit i have here at Nator HQ SD.

But we all agreed, fuck it, its lenny's car, so if that niggah truly believes its the red stuff, fuck it, it must be.

Now, modifying your car is a gamble.. I agree with this.. what i do not agree with though is a design fail by the manf, they need to cover ALL damage related to their failure. I will shoot Josh an email about this right now.

2 weeks

No I caught it when I heard the clicking noise when I was goin in pit area when I popped the hood I saw the mount half way up when I took the mount out I was missing 2 screws and the rest of the screws were bent and stripped. cpe put locktite on the new mount for me. I pick up the plate cover next week

Ok i sent an email off.. before everyone begins shitting all over cp-e, lets see if i can further resolution on this guys.

Should of bought the Minerva Motorwerkz mount.

Hal, i realize we need to chill, and this isn't exactly a common occurence here, but I have had a not so good past with cpe, and even though they try and make shit right, for bein such a successful company they often fall short of comin through with much help for the little guy, but i apologize for wantin to tear someone's dick off, just kinda bs in general. I shall refrain from now on

Doubt very much they're gonna cover the CV/auxilary damage.
I worked as an Assistant Manager at CSK for 3.5 years. Warranties are limited to the part supplied. If you tried to claim auxliary damages, there was a lengthy claims process that 99% of the time was declined. This is because while they control the part, they don't control the install or condition of the vehicle it's installed in. You put a new alternator on a car with 200k miles, a bent bracket and frayed cords, you can bet no court will make the alternator supplier cover aux damages to that vehicle.

Not saying that's how CP-E will operate, but that's the modus operandi for the industry as a whole.

Try Car-Part.com--Used Auto Parts Market for an axle, i found them for about 125. The website searches wrecking yards around the country and a lot of them will ship the part to you. I just picked up a ac compressor for 125 that has a 6 month warranty for my car.

send a PM to 9900, he snapped an axle and sourced one out somewhere.

I've been doing some research into various leads for a new axle. Anyone ever hear of "Raxles"? Apparently they are a remanufacturer of axles, CV joints, etc.

Yeah, down here in Florida. They do a lot in racing.

all aboard the cp-e failboat!




SU MOUNTS FOR THE MOTHERFUCKING WIN!

Well Josh called me and he isnt surprised people are ringing cpe through the mud. They are replacing his mount and sending him the stainless steel plate. At any rate, they wont be replacing the cv boot.

how many times does it need to be said? TRZ ftmfw


lol that cp-e has more fails than minerva...haha

it's a shame. trz would do better if su sold them.

if only i could tuuuuuuuuurn back tiiiiiiiiiiime...

trz already does pretty well...therpmstore was having backorder issues


but they should make a pmm too

whats sad is after the emails from the op/kev, cpe still hasnt even come in here and said anything

and after all this bullshit 2 years of secret testing and all the bullshit suspense they forget to mention loctite??

fuck this shit, ive got their pump, once i have the seals thats all i really need from them

Well fuck me, looks like I'll be redoing the tranny mount this weekend.

Any word if the replacement mounting plate will be free?... I'm sure it won't.


I've always known that CPE was pretty pricey, but I thought that I was paying for quality... guess not.

I think it would have been smart for them to replace everything. I've spoken to a vendor on here who has stated that this sight is 90+ percent of business. And even if they receive a large portion of their business through other channels, this site has to be the largest percentage of their forum based sales.

It seems like although they did not have to replace anything else, it would have helped to dig them out of this hole they've dug recently on msf.

I guess that you could argue that if they did it for this guy, then people would use it against them if their shit broke. But, with the amount of attention this thread has received and maybe a more widespread bulletin, if that were to happen, they could then point to this situation, and say, "hey, we warned you".

I can't wait for the day when every product designed by CPE has a cheaper but equal quality (in this case better) alternative.

Shit, this is going to be bad for my 200 RMM investment I made last month!

I figured those fuckers would be worth at least $350 by next year this time, but who knows now? God damn it Cataract you ruined my scheme!

Cut him some slack, he's working as fast as he can: James Barone Racing