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Mazdaspeed Forums (http://www.mazdaspeedforums.org/forum/)
-   MazdaSpeed 3 - Engine, Transmission & Driveline (http://www.mazdaspeedforums.org/forum/f10/)
-   -   DCR VVT Actuator Update (http://www.mazdaspeedforums.org/forum/f10/dcr-vvt-actuator-update-107861/)

06Speed6 03-16-2012 03:42 PM
Quote:
Originally Posted by JMEngineer (Post 1313197)
hmmm... just got a $700 payment from DCR today

coincidence?
Are you serious?

HPFPUPGRADE 03-16-2012 03:45 PM
Quote:
Originally Posted by 06Speed6 (Post 1313227)
Are you serious?

I have a local that sent his car to DCR over a year ago. All the car needed was the engine installed, tuned and a few minor things done. Its been a year and its still parked in the same spot that it was dropped off at. He didn't have to build an engine, get parts, or a turbo kit (customer sent him "everything") and its still sitting there untouched.

Forgot to mention, this customer has sent $1,000's of dollars for DCR to do the work.

JMEngineer 03-16-2012 04:00 PM
1 Attachment(s)
Quote:
Originally Posted by 06Speed6 (Post 1313227)
Are you serious?
http://www.mazdaspeedforums.org/foru...1&d=1332042480

djuosnteisn 03-16-2012 04:26 PM
You going BT finally Jayson?

JMEngineer 03-16-2012 04:30 PM
I've had my 3076 for over a year... That was for H&R coilovers

Tomas 03-16-2012 04:36 PM
Quote:
Originally Posted by HPFPUPGRADE (Post 1313224)
Guys, if you want to send me your used VVT I will upgrade them for you at cost + 10% for handling fee's + shipping. I don't like the idea of upgrading the used units but if you guys want this as an option, I will do it.

Now, before anyone states that we are selling anything... that is not the case. I am offering a service that my machinist does for me. I think we would be looking at $80 each, but if we get enough of them I am sure the costs will come down.

I will need you guys to mark the VVT with your name and I will get these back to those that sent them to me. I am getting ready to run a small batch of new VVT's and I might as well add these to that to help everyone bring costs down.

If you want to send me your VVT's please send me a PM and I will get you all the details to make this happen.

Again, I am not profiting from this... I am simply trying to help out the community.

Thanks,

John
When are you going to have your shit resolved so you are approved here again?
There is common interest to get some of your parts on a GB but some still remember all the shit people were posting about your first HPFP internals and some issues with communication.

Would be good if that crap could get resolved so we can move on.
You want business and some here are willing to give you our dorras but the past issues need to be taken care of so people feel safe to deal with you.

Quote:
Originally Posted by Tokay444 (Post 1312193)
I totally agree. They take over a week to respond in inquiries and even when they do, they don't even answer the questions you ask.
Quite vapid actually.
I have PTP's vvt in my hand right now, and his idea is quite good.
Keeping the pin guided in perfect alignment is definitely going to aid in it seating properly, and not breaking the button off on the exterior with oil pressure pushing against a crooked pin. Sadly, I believe I bought the last one he had.
I'm going to take mine appart when I do the swap. I'm certain it's not even broken.
Do it.
If you say the design is good I'll take your canuc word of honor that the shit is solid and get two sets myself.

HPFPUPGRADE 03-16-2012 04:44 PM
Quote:
Originally Posted by Tomas (Post 1313307)
When are you going to have your shit resolved so you are approved here again?
There is common interest to get some of your parts on a GB but some still remember all the shit people were posting about your first HPFP internals and some issues with communication.

Would be good if that crap could get resolved so we can move on.
You want business and some here are willing to give you our dorras but the past issues need to be taken care of so people feel safe to deal with you.

Its up to the admin, everything on my end has been fixed.

All the past issues have been addressed.

BobtailedSnail 03-16-2012 10:34 PM
That $700 the next day is some sketchy stuff...DCR lurkers??

ManiacMx3 03-17-2012 05:46 AM
Shaddddddy ass company!! They probably didn't want you posting more bad stuff on their Facebook wall lol!

Raider 03-17-2012 06:48 AM
@JMEngineer glad you got your $. Was waiting for your thread to get posted.

I emailed them, as I have the VVT we got back after our replacement.

She emailed me, and asked about this thread. She is not an approved vendor here, so she cannot post (snicker) but I got a little insight to their piece.

Quote:
We are not going to fight battles on forums. We fixed the VVT Actuator issue for a particular MazdaSpeed owner in which we built the engine, completed port work on the cylinder head and this is the fix we needed to ensure that the button in the VVT could never fail. Not like PTP’s where it is a double-pinned button, ours elimates the button with the threaded insert which is also pinned in- making it impossible to fail. It’s one thing to fix the problem of it failing but we also change the spring rate to ensure locking pin always locks in the fixed position as Mazda intended. We have sold many of these without zero issues. We are the PIONEER in fixing this problem because we make real horsepower. —
—
We know we need to improve on customer service with the MazdaSpeed VVT Actuators, but there was a period where we didn’t know what Mazda was doing and we didn’t have any answers why I couldn’t get the cores. Therefore, I didn’t have any response for customers to know what to do. Now we offer the option for the cores in order to make the turnaround available to those who want to correct the problem because you’re running serious horsepower.
—

speed31982 03-17-2012 06:52 AM
Wish i would of known this before hand, but I haven't had the problem with the customer service that anyone else has had with DCR. They emailed me right away multiple times asking what they wanted me to do to get them a VVT. Then called and got answers right away. I guess we will see how it goes, the VVT i sent them will be there next week.

I'll keep ya posted.

This seems to be one of the more important things to get upgraded with something consistent because of timing. Mazda seems to have dropped the ball, but glad to see there are people like you that we can look to to get it fixed.

Quote:
Originally Posted by HPFPUPGRADE (Post 1313224)
Guys, if you want to send me your used VVT I will upgrade them for you at cost + 10% for handling fee's + shipping. I don't like the idea of upgrading the used units but if you guys want this as an option, I will do it.

Now, before anyone states that we are selling anything... that is not the case. I am offering a service that my machinist does for me. I think we would be looking at $80 each, but if we get enough of them I am sure the costs will come down.

I will need you guys to mark the VVT with your name and I will get these back to those that sent them to me. I am getting ready to run a small batch of new VVT's and I might as well add these to that to help everyone bring costs down.

If you want to send me your VVT's please send me a PM and I will get you all the details to make this happen.

Again, I am not profiting from this... I am simply trying to help out the community.

Thanks,

John

HPFPUPGRADE 03-17-2012 05:46 PM
Quote:
Originally Posted by Raider (Post 1313983)
@JMEngineer glad you got your $. Was waiting for your thread to get posted.

I emailed them, as I have the VVT we got back after our replacement.

Quote:
We are not going to fight battles on forums. We fixed the VVT Actuator issue for a particular MazdaSpeed owner in which we built the engine, completed port work on the cylinder head and this is the fix we needed to ensure that the button in the VVT could never fail. Not like PTP’s where it is a double-pinned button, ours elimates the button with the threaded insert which is also pinned in- making it impossible to fail. It’s one thing to fix the problem of it failing but we also change the spring rate to ensure locking pin always locks in the fixed position as Mazda intended. We have sold many of these without zero issues. We are the PIONEER in fixing this problem because we make real horsepower. —
—
We know we need to improve on customer service with the MazdaSpeed VVT Actuators, but there was a period where we didn’t know what Mazda was doing and we didn’t have any answers why I couldn’t get the cores. Therefore, I didn’t have any response for customers to know what to do. Now we offer the option for the cores in order to make the turnaround available to those who want to correct the problem because you’re running serious horsepower.
She emailed me, and asked about this thread. She is not an approved vendor here, so she cannot post (snicker) but I got a little insight to their piece.

—
Wait what? They had the balls to single me out and then claim that they are the "pioneer's of this problem and make real horsepower".... WAIT, WHAT? Am I the only one seeing it this way? Where is the DCR proven car making 400 HP? 500 HP? 600HP? 700HP?, do they even have a car running this VVT making any real power? WAIT.... WHAT!

Ok, my turn and I only have one thing to say. Threading a powdered metal part that was never designed to be threaded or is to thin to be threaded... bad idea.

SPEED6 KILLAH 03-17-2012 08:12 PM
Quote:
Originally Posted by HPFPUPGRADE (Post 1314601)
Wait what? They had the balls to single me out and then claim that they are the "pioneer's of this problem and make real horsepower".... WAIT, WHAT? Am I the only one seeing it this way? Where is the DCR proven car making 400 HP? 500 HP? 600HP? 700HP?, do they even have a car running this VVT making any real power? WAIT.... WHAT!

Ok, my turn and I only have one thing to say. Threading a powdered metal part that was never designed to be threaded or it to thin to be threaded... bad idea.
I have a DCR VVT. We will see what it will hold up too when I'm done with it and have to say look pretty solid...

TulsaVR93FD 03-18-2012 02:31 PM
I like how they're trying to extrapolate on ptp's customer service when they're currently have the same issues.

Tokay444 03-18-2012 02:56 PM
I had no problem getting my vvt from ptp.
All while waiting to hear back from dcr.

Erich 03-18-2012 03:02 PM
LMAO at DCR making real horsepower on this platform.

JumpingJackson 03-18-2012 03:08 PM
Until someones DCR or PTP actuator fails, its kind of a moot point anyways as the upgraded VVT actuator isnt a "performance" mod. My DCR is holding up fine. From what i have seen DCR and PTP's VVT's are both great pieces. John always returns my phone calls and is always willing to discuss various things with me on the phone. I havent had any contact with DCR since i got my upgraded VVT from them 1+ yrs ago and reported it was working great.

HPFPUPGRADE 03-19-2012 04:21 PM
Quote:
Originally Posted by JumpingJackson (Post 1315548)
Until someones DCR or PTP actuator fails, its kind of a moot point anyways as the upgraded VVT actuator isnt a "performance" mod. My DCR is holding up fine. From what i have seen DCR and PTP's VVT's are both great pieces. John always returns my phone calls and is always willing to discuss various things with me on the phone. I havent had any contact with DCR since i got my upgraded VVT from them 1+ yrs ago and reported it was working great.
They are both good parts, I just don't like to weld or cut on powdered metal (personal preference).

JJ, what I think is funny is how DCR singled me out in that comment/email. Then making comments about being pioneers and making real power with zero proof to back up those claims.

JumpingJackson 03-20-2012 06:01 PM
Yeah... I wasnt extremely pleased with how they handled the VVT situation in the first place. I had to break and pay for 4+ VVT acuators and then send them a busted one and a working one until they even wanted to look at or think about the possibility that it might be something they did to cause it. (stiffer valve springs). But in the end i got a working solution ($1000 of "RnD" for them later)

Mizzle 03-21-2012 09:28 PM
I just don't understand why you can't return an email with "I have no idea wtf Mazda is doing so do you want a refund or do you wanna wait?"

We're all fucking adults for fuck's sake.

sick_role 03-28-2012 11:41 AM
this thread smacked my face with reality...because I was excited to have my VVT (or what I'm 99% sure is VVT noise on startup) fixed under the "recall"...because in my head I had translated TSB into recall. I know the difference...but overlook such things from time to time.

gdamnit. this went from free to not free. no effing way I'm stocking out to take it in. Nator WI/IL here i come!

Tokay444 03-28-2012 02:29 PM
If you're still under warranty, it will be free.

sick_role 03-28-2012 02:50 PM
also had a relapse on being under 60k so still under warranty. (solidly modded. 07. warranty = no more)

theschrum 03-28-2012 06:54 PM
1 Attachment(s)
Woot, woot!
DCR must have some back in stock. I received a Shipping notification today. Order them up. I am sure they only have a few.

Tokay444 03-28-2012 07:45 PM
Fuck dcr.
They take a week to answer an email and still don't even answer the question in the email.

speed31982 03-30-2012 10:07 PM
I get emails within few hours and got my new vvt within 2 weeks with no issues!

Tokay444 03-31-2012 11:49 AM
Must be nice. I bought the ptp vvt while I was waiting to hear back from dcr after they asked me for my vin.
Then I got a steal from ptp on internals and a bnib access port.

theschrum 03-31-2012 12:02 PM
I guess it's hit or miss with DCR. They replied to my e-mails within 1 day. They gave me a solid date when the product would be ready, and shipped it out right away.

But also seems like it's hit or miss with PTP too. But I personally have never had any problems with either.

smakdown61 04-01-2012 06:47 PM
I'm surprised you guys are allowing any of these companies to charge your CC without shipping the item. If you don't get anything by the time your cc bill is due, just dispute it with the cc company. End of story. Any company that charges your card before even knowing if they have the item in stock is sketchy as hell.

Evan@COBB 04-04-2012 02:08 PM
FWIW, I called DCR today and had a great conversation with a women on the other end of the line. She mentioned that they had one VVT ready to ship and that I could send my core/stock VVT in at a later date for the refund.

I had her upgrade the shipping to 2nd Day Air and, if everything works out, I'll see the VVT on Friday, so I can work on the motor this weekend.

I've seen that people have had problems with them in the past but, as far as I'm concerned, their customer service was top notch.

Raider 04-04-2012 02:15 PM
Funny you mention this. I just got $75 for my VVT sent into my paypal from Jennifer Cox. I sent it last week, they got it Monday, and gave me $75 today for the POS VVT that we had replaced.

Now to go to the local dealer and get their 50+ piled up, send in, get $ and then get parts! LOL

Mizzle 04-06-2012 09:25 AM
Are they still doing the cash back thing then?

jmhinkle 05-29-2012 09:55 PM
Just sent them an email about getting one. We'll see where this goes.

MattJackson86 05-29-2012 11:48 PM
I ordered one on Friday, not heard back yet and going to call tomorrow to see if they have one in stock or not.

06Speed6 05-30-2012 12:08 PM
I am about to send mine in, if you guys need cores I have like 3 of them that I can send in.

jmhinkle 05-30-2012 10:33 PM
I need a core and they responded to my email today. What do want for the core?

06Speed6 05-31-2012 01:42 AM
I donno, throw me a number and ill throw it in the box and mark it as yours. I know I have two if someone else needs one ill need to check to make sure I havent sold the other already.

jmhinkle 05-31-2012 05:46 AM
Lemme check with my local stash of dead Mazda parts. I may have one and didn't realize it. I'll let you know this afternoon.

Raider 05-31-2012 06:55 AM
2 months ago, I got $75 for my old VVT that all I needed to do was mail to them.

jmhinkle 05-31-2012 11:36 AM
@06Speed6, I've got 2 VVT's for exchange for the two I need. Thanks for looking out.


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