Just installed PTP internals..and problem

[ptperformance]

I don't think I should have to use anyones name and I don't have an attitude, you guys want the issues addressed, call us or make a post in our section. I don't browse the forums looking for pump problems or PTP. I want to make sure we get customers taken care of but don't want to have to find the customers online. It makes it much easier for us to contact them through the phone or emails. I will applogize for not contacting you via PM's but I have been vacant from the site a great deal lately due to how busy we are, applogies if I pissed anyone off, but the resposibility to get a hold of us is on your end not ours to resolve the pump issues.

Thanks.

[Fagwagon]

I dont see what is so hard...everytime ive called ive spoke to john directly.

[08cosmic3]

Subbing

[super_pablo_]

dude... i got my pump today.... did u get yours?

if you did... break it in good and go for a drive and let me know how it goes...

it fuckin dropped to 50 psi again for me after 1 mile... im so dissapointed... let me know!

[Fagwagon]

Originally Posted by super_pablo_ dude... i got my pump today.... did u get yours? if you did... break it in good and go for a drive and let me know how it goes... it fuckin dropped to 50 psi again for me after 1 mile... im so dissapointed... let me know!

I didnt have the time to send mine in yet...i should be able to get it to them next week no problem.

[hnda etr]

Everone needs to remember that the upgraded pumps that John sends out are from cores that someone else has returned.

If you want to wait for him to upgrade your specific pump, I'm guessing he will do that for you if you let him know - but be prepared to wait longer. I'm just guessing here too, so don't take my word for it.

Basically John takes the core returns that someone returns, upgrades the internals, and ships it off to the next person who buys the upgraded pump... So if that returned core had a fucked up clip, or scratches on the housing, it goes out like that to the next person.

Since all the bitching about the pump appearance started, you can be sure that PTP will be paying more attention to how your core looks when you return it, and if it's fucked up, don't count on getting your core refund back - just like he already stated about the fucked up clips.

I purchased a stock pump from a member and it had a broken clip too - I used zip ties to make sure the connector wouldn't come off - it ain't rocket science...

[Blackspeed]

Originally Posted by hnda etr I purchased a stock pump from a member and it had a broken clip too - I used zip ties to make sure the connector wouldn't come off - it ain't rocket science...

Of course its not rocket science.No need to be captain obvious. Buying parts from joe blow and buying them from a legitimate company who backs their products are 2 different things.

[hnda etr]

Originally Posted by Blackspeed Of course its not rocket science.No need to be captain obvious. Buying parts from joe blow and buying them from a legitimate company who backs their products are 2 different things.

it must be rocket science to you if your coupler comes lose whenever it wants like you said here:

Originally Posted by Blackspeed Part of the damage was to the electrical connection which makes it unable to hold the clip in place. That means it can come loose whenever it feels like it.

and PTP backs their INTERNALS... John doesn't make the clip... All he can do now is make sure that core returns from this point forward have good clips...

[m4tic]

Originally Posted by Blackspeed Of course its not rocket science.No need to be captain obvious. Buying parts from joe blow and buying them from a legitimate company who backs their products are 2 different things.

ok spend 300 on a mazda pump, or spend 600 on a mazda pump

your choice

[ptperformance]

Originally Posted by super_pablo_ dude... i got my pump today.... did u get yours? if you did... break it in good and go for a drive and let me know how it goes... it fuckin dropped to 50 psi again for me after 1 mile... im so dissapointed... let me know!

There was some major debris in your pump, so I hope that this is not coming from you fuel system.

Contact me so we can work out the details of the break process and the possibility of you getting a new core from Mazda.

Originally Posted by bmorrisj ok spend 300 on a mazda pump, or spend 600 on a mazda pump your choice

Thanks.

[super_pablo_]

Originally Posted by ptperformance There was some major debris in your pump, so I hope that this is not coming from you fuel system. Contact me so we can work out the details of the break process and the possibility of you getting a new core from Mazda. Thanks.

ill give u a call tomorrow, i left a message on your machine... we do need to talk because the new pump is still giving me trouble, and this is a different core from the first one i got. Im still wondering where the debris could come from... fuel? ... fuel lines?
i only got 9k miles so... i wouldnt expect much things to be messed up by now

[ptperformance]

Originally Posted by super_pablo_ ill give u a call tomorrow, i left a message on your machine... we do need to talk because the new pump is still giving me trouble, and this is a different core from the first one i got. Im still wondering where the debris could come from... fuel? ... fuel lines? i only got 9k miles so... i wouldnt expect much things to be messed up by now

If this is a different core could it have been a wrecking yard core? If the pump sat around long enough with open lines water could have started to collect inside of the pump and cause the debris that is inside of it.

I have another pump and internals sitting here, I will make sure that we get them out to you tomorrow.

Thanks.

[Blackspeed]

Originally Posted by hnda etr it must be rocket science to you if your coupler comes lose whenever it wants like you said here: and PTP backs their INTERNALS... John doesn't make the clip... All he can do now is make sure that core returns from this point forward have good clips...

you may be fine with holding your car together with zip ties, but im not.