Dealerships suck
 

As if we all didn't know this. Anyways, during installation of TIP and SRI, something fell into turbocharger and ate the shit out of the compressor blades. Carefully stocked out and took it into dealership for warranty work. Lead maintenance guy there is a great guy and does shit right. Went up to bat for me to get warranty work done. Long story short, Mazda said no because foreign matter can't get into turbo through filter unless vehicle was tampered with and they won't cover it. Only time they'd cover it was if the shaft bolt came loose and fell in which wasn't the case. Said I could buy new turbo and intercooler and have them do labor all for the very low price of $2776. I said to hell with that, put it back together and I'll find a cheaper way to fix it. They said I can pick up my car the following day. Fast forward to following day, I get a buddy to drop me off and they tell me the car isn't ready. I leave, they call and say it's ready. I go back to pick it up, start it up and it bogs down bad repetitively, makes a horrible noise from the intercooler, CEL is on, and I become very afraid to drive it. It wasn't doing anything like this before I brought it in. I go back in, complain to manager and he makes a phone call to one of the service technicians since the service department is closed. They advise me not to drive it and that it's doing all of this because of the turbo. I have my insurance cover towing and tow it home. Disbelieving the statement about the turbo causing these issues, I pop the hood and start inspecting stuff and I pull the engine codes.

Codes were PCM, P0171 fuel system lean (bank 1), P0300 random/multiple cylinder misfire detected, and P2009 variable tumble control solenoid valve circuit low input

Under the hood I find the reality of my problems. Absolutely horrible workmanship. I will be contacting them with this proof and raising absolute hell.

Also, the tiny bits of metal above "SONY" are what I shook out of my intercooler. I checked the oil filter and the outlet from the intercooler before the throttle body for metal shrapnel. None was present so I THINK my engine is safe. Those pieces in my hand tell me it was the tiny hose clamp that goes on the plastic nipple for the boost control solenoid. I suspected this was the culprit for the turbo since it was missing during re-installation of the stock airbox and TIP.

Yes, the turbo fucking up was my fault, but this other shit is ridiculous. There's no excuse for that poor quality of labor. Solenoid hoses not even on, sensor wiring not attached, broken brackets for wiring, and loose hose clamp off of turbo going into intercooler...

The only thing I can think to do at this point is BT and new FMIC/TMIC.

Sucks. Can't see how Mazda would cover a turbo ingesting something metal, seeing as it had been driven and was working, and there is no way it could get in there without outside help.

Looking at it from dealers end, I am assuming mechanic was not planning on you driving out of dealership, with all those pieces of metal strewn along intake path and possibly in the pistons. Who knows what they already pulled out. They should have communicated that to the service manager and then you.

They may have saved your motor by not having you drive it home, if there is any metal debris in the pistons, particularly spring steel from the clamp. I would borescope and vacuum out every piston. See if piston walls are scored or ring damage. Then, if engine OK, decide on turbo path.

You fucked up then tried to pull a fast one on the dealership then get mad at the dealership? Something doesnt seem right..

Sorry, but you sound like an idiot....

Not quite, no. Yes, I did fuck up the turbo. Yes, I did stock out and go in for warranty work. The service manager is a chill guy though and he'll usually help you out if you're up front and honest. He doesn't like dishonesty. So he new I had been in there because I told him. He still went up to bat for me and Mazda said no. They have to get approval from Mazda to do any warranty work. They review the reports and shit. Correct me if I'm wrong, but the dealer gets paid for any warranty work so they'll usually want to do it. Mazda is the stiff one who wants to save their money. Can you blame them? I didn't expect to get it covered under warranty but I figured I'd try for a free turbo. I'm upset with the service departments quality of work regarding putting my car back together. Regardless of vehicle make and reason for service departments work, there want any excuse for something this poor.

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I would have loved to see your face when they said that lol.

Good luck shitbird.

I mean, they probably didn't put it back together properly because they really didn't think anyone would drive it in that condition. Fuck the turbo and the intercooler, you need to worry about where that metal went in your engine. If you donated and became VIP you could probably find a used turbo and intercooler for cheap. Find yourself a competent mechanic. Have them replace turbo and intercooler. Drain the oil before you drive it anywhere. Who knows, maybe you got lucky and didn't mess up anything.

As stated before, I drained oil and checked filter as well as the hose before throttle body. No metal so I'm thinking I did get lucky.

After I declined parts and repairs they said I could pick it up the following day. I assumed it would be ready.

I've donated in the past but I mostly read here instead of posting as I'm sure my stats say, probably obvious right off the bat anyway. So I haven't re donated this year.

But I'm thinking about BNR stage 3 and new TMIC/FMIC. But thanks for the advice.

I honestly expected to get blasted a thousand times worse than this from my experience in reading here.

If you check out RPM they are now a distributor for BNR turbos and if I'm not mistaken there is no core charge and you can take advantage of their tax return sale if you purchase soon.

That sucks that you fucked up your turbo but you can't blame the dealer for denying warrantee work.

You screw up your car. You take it to the dealer and hope they will be able to scam Mazda into paying for the warranty work. When Mazda denies the claim you, in turn, decline the dealerships offer to repair your car. You expect your car to be put back together right away so that you can take your car elsewhere. You drive your car away from what constitutes a fairly major servicing without paying the dealership for any of the labor or checking to make sure the work was done correctly.

You broke your motor.
You try to scam Mazda.
You didn't pay the dealership for their work.
You say the dealership sucks.

Go. Suck. A. Dick.

In all fairness I was expecting to pay the labor for just this but they didn't charge. I offered to pay and they said it was on them.

Perhaps I should have worded it to mean the service departments quality of work sucks. But it seems to me that it was a case of, "Let's get it back together and out the door so we can go home at 2 when we close." What if it had been some family's CX-7 and the work was on something like a wheel. Next thing you know, wheel pops off at highway speed and kills said family. My point is, quality shouldn't be skimped out in any situation.

As for sucking a dick, maybe you could give me some pointers?

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Tickle the sack.

:lame:
I would but it seems that you lack one.

I like where this thread is going.

So the nipple on the boost control solenoid was missing? I bet it was Mazda's fault that you broke it when you were putting on your intake with a bag of screws in the intake tract.. Common issue. Also your fault and not the dealers.

It is this kind of shit that ultimately fucks the rest of us getting legit repairs done under warranty.

i would have filed a fraud charge on your ass. it is a crime to defraud a dealership and your buddy at the dealership as well as an acting party.

people like you make it hard for the rest of us. i take mine in for service as is. if a part i installed caused the issue i pay.. simple as that.

your dumb ass screwed it up and now you complain about their work??? after i see how you were raised to lie and cheat i would like to complain about your parents work of teaching you ethic.. apple don't fall far from tree... bet they are scammers too.

I didn't see any fraud; where was the fraud? He said he told the service manager exactly what happened. He's not blaming the dealership for not covering the repairs. He's pissed because they didn't put his car back together after looking at it.

Is this the guy that tried to blame CorkSport for the bolt falling into his turbo?


I ❤️ Nators

This was my first thought too, sadly no it was not him. I can only imagine the twisted ways this thread would go if it were.

I just want to know why you didn't tow it? Fuck if I'd drive my car with metal shit flying through the turbo. I bet your motor has a very, very short life.

Something like this happening is why I was VERY nervous and VERY careful during install of my SRI/TIP and during my plug swap.

Made sure to count every tool, every bolt, every clamp before and after to make sure nothing was missing/extra.

fraud
frôd/Submit
noun
1.
wrongful or criminal deception intended to result in financial or personal gain.


sounds about right to me

Here you go. To make it easier for you, I made the relevant portion red and bold.

Although stealership suffered no financial loss, but definitely an attempt to scam there.

My dealership calls to offer me free oil changes. I told them that they were the last people I would ever take my car to. On the very day that I bought my car they cheaped out and put 87 octane in it. You are really gonna try to save a few bucks when I just bought a brand new car from you? Worthless cock suckers.

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well nice job but doesn't apply. he stocked it out.... attempt to decieve. read the part about decieve... yep there it is right in the definition. getting free work by deception is fraud. period. ask your local police they tell you the same

then this famous line "He doesn't like dishonesty. So he new I had been in there because I told him. He still went up to bat for me and Mazda said no"

lol doesn't like dishonesty but lies to mazda on your behalf... looks like a good chap there....:wtf1:

this sir makes you an Accessory to fraud if you did not disclose the portion of your fault. by remaining silent you became an Accessory and are just as much at fault as he.


i bolded and made red the relevant portions and the irony portion to make it easier for you.

sorry if your morals are so far outta wack you can't see the truth.


i love it... i broke my shit and now nobody will fix it for free....feel sorry for me and agree the dealership sucks so hard for not fixing it for free. oh and they suck cause i broke my hose nipple and blame them... and the metal in my intercooler is there fault to because me driving a fucked up car with turbo parts flying around could never had gotten there if they didn't pull it apart to see how bad i fucked it up..... poor you.. :gay:

they had employees being paid to look at his car. they get paid by the hour... the dealership payed them to look. they lost money on time for no repair. he tried but failed. a scam is still defrauding.

ask anyone with morals or a child above the age of 3. they all seem to know this so it floors me you don't

Well you're an idiot for missing the point of his post; it never was about the warranty denial. It was about having his car put back together properly when he picked it up.

We can talk about ethics all day long, but at the end of the day I sleep just fine. We have to actually take classes on it now as engineers. And I come from a time when your word still means something.

I wonder If there is something behind it legal wise. Like how would it work if they put a busted car back together and then let him drive it home.

I agree there is some communication issues between the dealer and owner but what would a dealer be without communication issues.

you drove it with metal going through the engine......... you stupidity showing right there.


so they missed a hose and a connector big woop. im sure they would have plugged it in for you if you pointed it out. they are human.... what do you expect for free???? oh yea you expected new turbo but you got all but hurt when they made a minor mistake after you trashed your turbo and sent metal all through the engine by driving it. honest people make mistakes. crooks try to get shit for free...


so yes i admit they made a mistake by missing a few minor things. but karma's a bitch for those who try and scam and defraud someone

point, set, match.... thank you come again i will be more than happy to serve you again

well i am proud of you... but then again you jumped all over something that was not about you...

if you condone this behavior then your work isn't all that good... just saying.

you can be a stand up guy, i don't know you from adam but i do know you jumped all in to defend someone trying to scam and defraud and that was mad because they didn't put his broke POS back together correctly. he could have sent it back and got a rental but he wanted to shag ass before anyone caught him and his buddy in a scam.


where was his stand up buddy to insure his car was taken care of? oh yea he bailed when the scam went south to keep his job... thick as thieves they are...

@CornBread; this entire forum is full of people that stock out for warranty work, by your logic every one of them is a thief. I agree there is a difference in an issue that was legitimately Mazda's vs. this which was an install error. However, OP isn't crying over spilt milk when Mazda expectedly refused the parts. His friend (The service manager) tried to do him a solid and couldn't come through for him. He was honest with the service department the entire time, they tried to get Mazda to cover. The tech's knew going in that getting the parts covered was a long shot, doesn't mean they should have half assed putting the car back together. I still agree OP was a dumbass to attempt driving off with metal shavings known to be in the motor, but chill the fuck out dude. He owned that the install was a fuck up and was never trying to lie about it.

FWIW, I would feel differently if the OP's buddy hadn't gotten him to bring it in and he just took it on his own trying to get parts covered.

OP, I wouldn't make a big deal about the half ass reassembly. The car was fucked when they got it and you had no business driving it off. Good luck getting everything sorted.

this forum is also full of trolls that do nothing but talk shit.. does that mean everyone does.....


no not everyone. those who drop shit in the turbo then stock out and go "i don't know what happened" are

i understand stocking out to not get hassled. but seriously at some point you got to just stand up and be a decent human. if i cranked my boost up to 30psi and blew the motor i would not try to cheat someone for a new motor


and where did his stand up buddy that only like honesty during this ordeal???????????
running far away i bet

im not hear to argue.. i have good morals on my side. i just pointed out he was dishonest and then thinks he has the right to bitch when karma strikes back.

he should have said that he fucked it up and not let his only likes honesty buddy lie for him. man up and pay the fucking bill or go ride a bike and quit saying saying dealership suck because they missed a few items on a car that should not have been started at all and towed from the dealership. once again it should not have mattered if they missed it as you should have never tried to start it...... once again the short end of the gene pool at work

This never happened, the service manager knew up front what happened and tried to get it covered. OP was up front about it. Again, I agree he had nothing to bitch about for some shoddy reassembly work when the car shouldn't have been driven. But stop saying the OP tried to rob some parts when that's not really the case. If anything the service manager shouldn't have gone to bat for an end user install error.

And I agree he shouldn't have. But it is employees like that make it hard. My dealer now charges 75 an hour and if it is warranty it is free but they rarely say it is under warranty because they have had so much shady shit pulled.

I have every right to be upset when others make it hard for the rest of us.


Tap tap tap a roo

I had to fight a dash rattle because they said the rmm transferred vibrations the car wasn't designed to have. Turns out it was loose screen but had to fight for 8 hrs of diagnostic time labor


Tap tap tap a roo

$75 an hour is cheap.

With regards to this whole situation, I would have tried to get it warrantied.

That being said, when they told me to buzz off you clearly fucked this up on your own, I'd have accepted defeat and walked away...


Please note: I said "walked away". No way in hell I'd have tried to drive that thing...

Jesus. I didn't post here to try and get people to feel sorry for me so stop bickering about me trying to get a sympathy card from y'all. I'm complaining because it could have been anyone's car for anything. The point if this whole debacle was to make sure people are checking behind other people's work so they don't fuck your shit up.

If you all read correctly, you would have seen that I didn't drive it off. I DID have it towed home. Dealer said they wouldn't let me keep it there while I was going out to sea. Towed it home and parked the damn thing. Still haven't driven it since.

I admit, I fucked up the goddamn turbo and was an idiot for driving it around after that fact. I didn't really have another choice. So if my motor goes boom, then I'll have no-one to blame but myself.

No matter what you say or how you feel about it, I feel that I'm justified in my actions. I was up front and honest, didn't get warranty work as expected, no big deal. I was complaining about reinstallation of parts from a qualified service technician. Just check behind everyone that's puts a hand on your car. Lesson fucking learned. Jesus Christ.

As for the dealership, they apologized and said that the technician that put it together wasn't the same one that took apart. They offered to remedy the issue by having it brought in, fix the problem, and clear the check engine light. I agreed. I will be checking behind them again though and will be reluctant to return for anything other than legitimate warranty work.

As for my buddy at the dealership, he was out of town during the reinstallation of parts.

Overall, no harm done to the vehicle and no hard feelings anywhere. My car is to be returned to its previous fucked up turbo state until I get a new one.

Y'all argue like kids. I fucked up, lesson learned. Goddamn...

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