Teh tarbo is doneskies - Page 2

indianaryan

Originally Posted by dsmluck

You have to remember that the burden of proof is on them. They have to prove that your modifications contributed to the failure. The best thing you can do is go in knowledgeable, be courteous but don't let them push you around.

With the smoking turbo there are a few TSB's out. I don't think they would make a huge deal out of modifications if you reference knowledge of the TSB and have full oil records. It would be pretty hard for them to prove that your smoking turbo was the cause of modifications and not related to the PCV/Turbo seal issue. I think many dealers just deny warranty work and hope the customer accepts it.

That's the way it SHOULD work, but most of the time that's not the way it works. I agree that the TSB does help though.

As for your last point, many dealers deny the warranty work not because they hope the customer will accept it, but because they know the customer can't do anything about it unless they want to hire a lawyer.

@8.5MS3 I agree with you 100%.

dsmluck

Originally Posted by 8.5MS3

^^and you have to realize this is the real world

deleting the 2nd cat reduced backpressure putting more stress on the seals causing premature failure

/end...do not pass go do not collect new turbo

you gonna pony up a lawyer to fight that, i bet ur ass they have techs that will find any and all ways to nail it on the OP

and they dont just deny warranty work for the fuck of it, do you know how the warranty system works?

1. dealer files claim or makes repair depending on severity
2. dealer sends bill to Mazda corporate
3. dealer gets reimbursed for repair after corporate approves the work

now, if its a bullshit item, they do it no problem, but when the warranty work costs 2k in parts and 5hrs worth of labor, they arent going to do it without being absolutely sure they are getting their money, hence the call to mazda to come look before touching the car

mazda says no, u get a baseball bat up your ass

its that simple

Well I passed GO and collected my $200. My warranty work was approved from Mazda USA for the replacement turbo with the DP still on. I explained to the dealer that it was irrelevant if I was catless now because I had receipts from when the DP was put on and oil records that showed 5W-40 weight oil and smoking at idle tech notes that predated the catless DP. They still wanted the stock exhaust off but I told them I really did not want to do that and that the stock cats were likely fouled from the smoke. They were cool about it and did a good job on the replacement.

Maybe I just lucked out with a decent dealer. Dunno guess I will confirm or deny that notion because I have some serious slack in my timing chain and I am taking it in tomorrow to have it checked by a tech. They said it would be covered under the powertrain warranty and they know I am modded so I guess we will see.

2010Speed3

So I finished putting back the stock intake and TIP, but I've gotta finish putting back my mid-pipe. Sweet Jesus, that thing is a pain in the ass to put back on... What do you guys think the Mazda tech's will think when they see my heat shield above my mid-pipe is FUBAR? It's really crumpled up from the install, and I hope it doesn't get worse with the reinstallation... Do you think it's worth asking them to put a new one back on while they are doing the warranty work?

Anywho, while I was taking off my stocking out, I managed to take a look at my turbo... Let's just say I'm not surprised with what I saw...

YouTube - 2010 MazdaSpeed3 Turbo Shaft Play

Here's another video of me smoking at cold start... I was driving to get it all this shit stocked out. Nothing special.

YouTube - 2010 MazdaSpeed3 White Smokin' Cold Start

I will give you guys an update after I get it towed to the dealership tomorrow!!!

2010Speed3

So I'm at the dealership right now. They said they should let me know tomorrow if it is covered under warranty. The service manager said it more than likely is going to be covered. I finally was able to remove the race pipe, but I'm burning and leaking oil like crazy...

rfinkle2

Originally Posted by 2010Speed3

So I'm at the dealership right now. They said they should let me know tomorrow if it is covered under warranty. The service manager said it more than likely is going to be covered. I finally was able to remove the race pipe, but I'm burning and leaking oil like crazy...

Good news so far. I've got my fingers crossed for you!.

Spoofmastafly

Hope this works out for you! Good Luck.

TexasSpeed3

hope its all good man

PunjabiPlaya

do you have all 3 stooges with you in the first vid?

JS + MS3

I have a good feeling that it'll work out well for you man!

Good luck!

Wildfire

Did you have Curly helping you out with the de-install? You either have a strong southern accent or you're pronouncing turbo wrong. It's turbo with a U. Not tarbo. LOL

BTW, good luck. Update?

2010Speed3

Originally Posted by PunjabiPlaya

do you have all 3 stooges with you in the first vid?

Lol I'm not sure what my buddy was doing in behind me...

Originally Posted by Wildfire

Did you have Curly helping you out with the de-install? You either have a strong southern accent or you're pronouncing turbo wrong. It's turbo with a U. Not tarbo. LOL

BTW, good luck. Update?

Are you asking me seriously or just joking? Of course I know how to pronounce "turbo," it's just a joke between my friends to say it like that...

UPDATE: Service manager called me and left me a message. He said that they would be giving me a new turbo! He added that they would get it sometime Monday-Wednesday and that they would have a one day turn around... YAY!

I'm gonna ask him what they're gonna do with all the oil inside my exhaust. Does anyone know if they usually pass gasoline through it or something? Also, are my catalytic converters fucked with that much oil through them?

Spoofmastafly

Your cats likely need to be replaced... or you'll see them cracking and breaking way before they should..

Kris Speed3 CWP

I agree some turbos are just plain defective, as my original one was pushing 14.6psi of boost and the new one hits 15.4/15.6 all day with the odd spike above 17 in the colder months. My turbo was replaced with a dealer installed MazdaSpeed CAI and the same dealer did the turbo.

Also Mazda dealers will not fix anything that is not straight forward without getting authorization, hell dealer will not touch shit on my car to resolve issues I am still having without authorization not even diagnostic shit! 6mths and still waiting for a resolution on 1 issue!! Hows that for customer service!

Mazda's New slogan," if it's not worth driving it's not worth building"!! Really it should be ,"If you can't fix it if it breaks then it's not worth building"!

Whiteboy

I'm glad the dealer isn't screwing you over man! Tell them you want your cats replaced while they are doing the turbo since the turbo caused the damage.

2010Speed3

Just a couple of videos my friend took when I was taking it to their place to stock out. Please excuse my friends, they hadn't seen the white smoke till now and they were freaking out.

YouTube - MS3 Blown Turbo - Part 1

YouTube - MS3 Blown Turbo - Part 2

Just so you guys know, I wasn't boosting at all. I just had to speed up because the road we got on was 60 mph.

YouTube - MS3 Blown Turbo - Part 3

Another shaft play video... Again, please excuse my friend lol.

YouTube - MS3 Blown Turbo - Part 4

Ehdith

Glad it worked out for you!

2010Speed3

UPDATE: So they told me they would be receiving the new turbo sometime Monday(today)-Wednesday. I just called in to check if it had come in and they told me the car was already finished... I guess it only takes a few hours to swap a turbo? Also, when I asked him if they had to replace the catalytic converters, he said that they didn't have to and everything is running great. I haven't seen the car yet, but I know for a fact that I had like tons of oil going through my exhaust... What does everyone think?

rfinkle2

Originally Posted by 2010Speed3

UPDATE: So they told me they would be receiving the new turbo sometime Monday(today)-Wednesday. I just called in to check if it had come in and they told me the car was already finished... I guess it only takes a few hours to swap a turbo? Also, when I asked him if they had to replace the catalytic converters, he said that they didn't have to and everything is running great. I haven't seen the car yet, but I know for a fact that I had like tons of oil going through my exhaust... What does everyone think?

I think that you should take your car and run! ... J/k.

Bump for cat damage question. Congrats on a brand new turbo!

indianaryan

Is it possible to install a new turbo that quickly, even if you assume that they received it first thing this morning? Sounds fishy to me. Hopefully they're just that good.

2010Speed3

Another update...

Car is running great. I don't know if it's my head or maybe the internals with the stock tune, but the turbo spools way faster than before. Maybe it's just that my turbo was fucked from the get go... I'm planning on going easy on it, but from what I'm reading, there really isn't a turbo break-in period. What does everyone think? What about running a OTS map and not going WOT?

I'll probably open up my exhaust and run some gasoline through it to clean it up. I'm not sure what I can do to make the dealership put new cats on my car. I told them before & after my turbo was replaced and they said that the cats were fine and didn't need replacing...

rfinkle2

I haven't researched it much, but I would think any oil would burn out of the piping, and have never seen anyone successfully clean a cat.

If it were me, I'd just drive the hell out of the car.

MazdaASM

Originally Posted by 2010Speed3

I'm gonna ask him what they're gonna do with all the oil inside my exhaust. Does anyone know if they usually pass gasoline through it or something? Also, are my catalytic converters fucked with that much oil through them?

they usually just drive them until they stop smoking... i have convinced mazda to replace customers cats because they were concerned about the amount of oil that had been passed through... mention it to the dealership and if they word it right you can get a new one...

indianaryan

Did they happen to tell you how much it would have cost you to have the turbo replaced if they had not honored your warranty?

9900rpm

Your cats are fine. They are warranty'd for 10 years/100k miles anyway (federal warranty). All of the oil speweing through the turbo will burn the second it comes out of the turbo, into the exhaust. No need to worry.

dereeek

The local shop I go to in Boca Raton Florida, the guy that runs it was telling me to buy a oil catch can because it can stop the oil from going through the turbo and prevent things like this happening. true? Or is he being a salesman?

2010Speed3

Originally Posted by indianaryan

Did they happen to tell you how much it would have cost you to have the turbo replaced if they had not honored your warranty?

If I understood the parts guy correctly, he said that the turbo is about $1200. I have no idea on labor though.

Originally Posted by 9900rpm

Your cats are fine. They are warranty'd for 10 years/100k miles anyway (federal warranty). All of the oil speweing through the turbo will burn the second it comes out of the turbo, into the exhaust. No need to worry.

Yeah, well I had oil dripping out of my exhaust and when I took out my race pipe, it was coated with oil. I'm taking the car to the dealership very soon. Pretty sure I blew my downpipe cat the other night.

Originally Posted by dereeek

The local shop I go to in Boca Raton Florida, the guy that runs it was telling me to buy a oil catch can because it can stop the oil from going through the turbo and prevent things like this happening. true? Or is he being a salesman?

I honestly don't know 100%. Maybe somebody can chime in and give a full explanation.

EvilMonkey

Originally Posted by dereeek

The local shop I go to in Boca Raton Florida, the guy that runs it was telling me to buy a oil catch can because it can stop the oil from going through the turbo and prevent things like this happening. true? Or is he being a salesman?

I'd love to know this too. Seems very logical though.

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